Published by BlackBerry Limited on Sep 23, 2024

Report an issue with BlackBerry Hub+ Tasks.
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Why should I report an Issue with BlackBerry Hub+ Tasks?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BlackBerry Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About BlackBerry Hub+ Tasks

1. Create tasks and to-do lists with due dates, and receive reminders to help you meet your deadlines. • Sync your tasks with email providers such as Outlook. com, based on Microsoft Exchange ActiveSync 12.

2. Increase your efficiency and productivity with BlackBerry® Hub+ Tasks.

3. Enjoy BlackBerry Hub+ Tasks for free on your BlackBerry® device! • Purchase a monthly subscription to enjoy BlackBerry Hub+ Tasks without ads. For support, visit docs. blackberry.

BlackBerry Hub+ Tasks Customer Insights

1. Did I say I miss the Remember app from the previous blackberry system? Additional notes - can't see tags or notes in All Tasks view - can't seem to link with GmailFunctionality has taken a poor turn since the last update.

2. Also if we can add support for Google Tasks, then it'll be perfect.mediocre task app: 1) I wish I could drag and drop tasks into order, rather than jigging the due time and priority level to finetune the order of tasks.

3. Update: uninstalled in favor of Google Calendar whose reminder notifications work, plus my attempts to obtain consumer-level app support from BB were disappointing.My issue: BB Tasks and Notes don't sync with Google Tasks & Keep.

4. On a 6" phone screen, only shows 6.5 tasks at one time! 3) The note portion doesn't hold original formatting and spacing when info is copy/paste from an email.

5. 4) Option for task due date/time to show in calendar or other apps (peek, etc) 5) no folders!?I miss the Remember app from the BlackBerry system.

6. It's a big miss, IMHO.I tried sending this to the support email, but apparently it is no longer monitored... I've just installed the latest version of Tasks with the new UI.

7. I like my Blackberry Priv but the Android version of Tasks and Hub are poor immitatations of their former selves in BB10.

8. Is this a bug that can be fixed please?I loved this app so much, love how it ties all forms of communication: email, phone calls, text messages, whatsapp, Facebook, Twitter, etc into one simple, user friendly app.

9. Pretty good app that supports repetitive tasks with ability to type rich text.

10. No longer do I have to search in multiple emails looking for a specific email, just open BlackBerry Hub and you will locate your email by searching all services at once.

11. Being able to edit the font on the list such as adding strikethrough to visually show task completed or cancelled would be awesome.

Steps to Troubleshoot & Fix BlackBerry Hub+ Tasks Issues

1. Fix BlackBerry Hub+ Tasks Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BlackBerry Hub+ Tasks: Restarting the app will resolve most errors.
  2. Update the BlackBerry Hub+ Tasks App. Here is how:
    1. On Android goto PlayStore » Search for "BlackBerry Hub+ Tasks" » Open BlackBerry Hub+ Tasks » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BlackBerry Hub+ Tasks » click "UPDATE".
  3. Clear BlackBerry Hub+ Tasks app cache: Clearing cached data will force your app to retrieve the latest data directly from BlackBerry Hub+ Tasks servers.
    1. On Android, goto Settings » Apps » Select "BlackBerry Hub+ Tasks" » click Storage » click "Clear Cache".
  4. Check BlackBerry Hub+ Tasks app permissions. If any of these permissions required to use your device's features are disenabled, BlackBerry Hub+ Tasks might not work.
  5. Uninstall and reinstall BlackBerry Hub+ Tasks. If nothing else has worked, completely uninstall BlackBerry Hub+ Tasks then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BlackBerry Hub+ Tasks not working


2. Fix BlackBerry Hub+ Tasks Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BlackBerry Hub+ Tasks be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BlackBerry Hub+ Tasks not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BlackBerry Hub+ Tasks may not be able to connect to the Internet when running in the background.

Reported Issues