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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with FastHub?



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What users are saying

1. Also on list of issues, next to the issue is profile picture of person who created the issue, which is confusing since all other ticket tracking software (jira, azure devops, ...) are showing the profile picture of person to whom the issue is assigned, not the profile picture of person who created the issue.Solid client (free version).

2. Another thing is that when trying to assign an issue to someone, you open the menu with multiselect and see list of persons with checkboxes that are used to assign the issue, what I don't like is the fact that multiselect does not have prechecked users which are already assigned.

3. I imagine they have a life on the side too.I like the app, but... assigning the issues and seeing who is assigned to the issue is no easy task, and I don't see that as a pro feature.

4. The issue doesn't help me, the fix does! Disappointed I paid for this app and with no update in over a year its just abondoned.

5. At first I was worried maybe it was no longer being developed and might not be on the play store at all anymore.Navigation to own repository issues is awkward, the navigation hierarchy is not well organized.

6. It's also been an issue for (several?) months, which irks me a bit, considering I paid for the app.

7. Evidently this has been an issue since last October 2018 and we are waiting for a fix.

8. To the Dev: you might wanna look at seo for the google play store, I can search " fasthub for github" and scroll for a hot minute and this app never seems to show up.

9. I have repeatedly tried to comment on a PR that it opens just fine and been told that I'm signed out.Generally a great app that feels intuitive and I personally seldom have many issues with.

10. Otherwise, there aren't many other issues with it aside from some inconsistent UI choices.Decent software, but beware of overcharge.

11. Your ratings and downloads are solid, keep up the good work!Liked it enough to buy it but the wiki pages always show up blank on the app.

Steps to Troubleshoot & Fix FastHub Issues

1. Fix FastHub Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FastHub: Restarting the app will resolve most errors.
  2. Update the FastHub App. Here is how:
    1. On Android goto PlayStore » Search for "FastHub" » Open FastHub for GitHub » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FastHub » click "UPDATE".
  3. Clear FastHub for GitHub app cache: Clearing cached data will force your app to retrieve the latest data directly from FastHub servers.
    1. On Android, goto Settings » Apps » Select "FastHub for GitHub" » click Storage » click "Clear Cache".
  4. Check FastHub app permissions. If any of these permissions required to use your device's features are disenabled, FastHub might not work.
  5. Uninstall and reinstall FastHub. If nothing else has worked, completely uninstall FastHub then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FastHub not working


2. Fix FastHub Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FastHub be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FastHub not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FastHub may not be able to connect to the Internet when running in the background.

Reported Issues

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