Contact Intune Company Portal Customer Service

Why should I report an Issue with Intune Company Portal?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Microsoft Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you have issues with this app or questions about its use (including your company’s privacy policy) contact your IT administrator and not Microsoft, your network operator, or your device manufacturer.

2. Your company must already subscribe to Microsoft Intune, and your IT admin must set up your account before you can use this app.

3. The Company Portal provides access to corporate apps and resources from almost any network.

4. Important: This app requires you to use your work account to enroll in Intune.

5. Some functionality is unavailable in certain countries.

6. Before you can uninstall Company Portal, you need to unenroll your device from Intune first.

1. After uninstalling this app, edge works fine.After using this for several years with few problems, I try to open my work email and get a message that the app is out of date and needs to be updated.

2. This is not good for business!I had set this up with a new phone, but when I tried adding my work email to outlook, it took me back to logging in.

3. When it's not kicking me off my work apps because my phone isn't "compliant" it's telling me my device password is too short, which it's not.

4. I went through a process of elimination and figured out if I turned off the Work Profile, my phone would not crash.

5. Sometimes I can get it to work by switching to the beta but this time both versions have uniquely breaking issues so I guess I'm just not able to use my phone for work at the moment.

6. I could be in the middle of something, and the entire screen of my phone is hijacked, when really, maybe a notification would work.

7. I use this app on my personal phone, to work in conjuction with Outlook and Teams.

8. Is this an overall app issue, or is it an issue with the Samsung S20 phone? I can't find anything helpful online.Worked great for a month and then now, similar to other complains, it keeps telling me to set up PIN for encryption.

9. Try to open my work email and get a message that the app is out of date and needs to be updated.

10. Guess Microsoft really wants me to spend another $1000 on a new tablet, The 4-year-old Samsung Galaxy S2 that I have works perfectly fine.Tried to run this on a ZTE Blade T2 Lite.

11. It "peeks" at everything including network traffic not associated with you "work profile" apps.

1. Fix Intune Company Portal Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Intune Company Portal: Restarting the app will resolve most errors.
2. Update the Intune Company Portal App. Here is how:
   1. On Android goto PlayStore » Search for "Intune Company Portal" » Open Intune Company Portal » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Intune Company Portal » click "UPDATE".
3. Clear Intune Company Portal app cache: Clearing cached data will force your app to retrieve the latest data directly from Intune Company Portal servers.
   1. On Android, goto Settings » Apps » Select "Intune Company Portal" » click Storage » click "Clear Cache".
4. Check Intune Company Portal app permissions. If any of these permissions required to use your device's features are disenabled, Intune Company Portal might not work.
5. Uninstall and reinstall Intune Company Portal. If nothing else has worked, completely uninstall Intune Company Portal then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Intune Company Portal not working

2. Fix Intune Company Portal Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Intune Company Portal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Intune Company Portal not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Intune Company Portal may not be able to connect to the Internet when running in the background.