Contact Smart Start Client Portal Customer Service

Why should I report an Issue with Smart Start Client Portal?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Smart Start, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With the full range of account management tools, the Smart Start Client Portal makes it easy to stay on top of your alcohol monitoring account and your continued success with your device. • Add additional accounts (Ignition Interlock, S. M. A. R. T.

2. Smart Start now offers a convenient, easy-to-use app that allows you to create or manage your alcohol monitoring account directly from your phone!

3. Whether you use the Ignition Interlock Device, SMART Mobile device, or are a Check-In client, you can manage your account right from the app.

4. Make a payment, purchase an unlock code, find a service center nearby, or even become a Smart Start client in minutes.

5. The Client Portal app makes it easy to enroll and can even save you time at your installation appointment!

6. Not a Smart Start client?

7. Stay in control of all of your accounts from anywhere!

8. Using the app, you can schedule an installation appointment, fill out any required forms, upload any required documents, and even review the training material all before your appointment!

1. Horrible company in every way but above all, DON'T DOWNLOAD THIS APP!! I just uninstalled after seeing the required permissions! It captures video..captures audio..able to snoop/edit external storage..has access to your exact location..access to bluetooth and wifi scanning..ability to wake the screen and the app stays running in the background 25/8..and even MORE.

2. I was not aware that there is customer service or helpline to call but regardless I can not imagine how they would be of assistance in making the app and device connect over the phone.Can't even make a payment on this "app" even though I've been told I need to use it to make a payment.

3. So instead of making a required payment, they will simply take the app payment as EXTRA money down on your overall debt :) Decent app, needs to be more informative of what is being paid for on it though.

4. Seriously? Clicked on "make payments" and it brought me to a screen where it said either...."delete payment method" or "start new payment method" even though my card info was already on there.

5. How hard can it possibly be to take someone's money....seriouslySpent 1.5 hours on the phone trying to reach customer service.

6. Then on top of that, throw in a couple false positives for absolutely no reason while you're driving and lights start flashing and horn blowing almost causing an accident because it startled the living heel out of me.Worst experience.

7. I have been going in circles and my only other option is to call and get no real person to helpDO NOT USE SMART START.

8. And they deduct money from your bank account without authorization for any amount they choose.

9. When you call any of their provided contact numbers, it is nearly impossible to get a live representative on the phone.

10. This company lies and takes advantage of people going through a difficult situation.

11. Called the number and got bounced around for awhile til I finally was able to talk to someone and they took my payment.

1. Fix Smart Start Client Portal Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Smart Start Client Portal: Restarting the app will resolve most errors.
2. Update the Smart Start Client Portal App. Here is how:
   1. On Android goto PlayStore » Search for "Smart Start Client Portal" » Open Smart Start Client Portal » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart Start Client Portal » click "UPDATE".
3. Clear Smart Start Client Portal app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart Start Client Portal servers.
   1. On Android, goto Settings » Apps » Select "Smart Start Client Portal" » click Storage » click "Clear Cache".
4. Check Smart Start Client Portal app permissions. If any of these permissions required to use your device's features are disenabled, Smart Start Client Portal might not work.
5. Uninstall and reinstall Smart Start Client Portal. If nothing else has worked, completely uninstall Smart Start Client Portal then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Smart Start Client Portal not working

2. Fix Smart Start Client Portal Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Smart Start Client Portal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Smart Start Client Portal not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Smart Start Client Portal may not be able to connect to the Internet when running in the background.