Published by Amazon Mobile LLC on Oct 23, 2024

Report an issue with Amazon Seller.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Amazon Seller?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Amazon Mobile LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Amazon Seller

1. Authorize or close returns, issue refunds, and modify returns settings. - Monitor Account Health: Stay informed on the health of your Amazon seller account and take actions to address issues. - Manage Sponsored Advertising Campaigns: Monitor your campaign impressions, sales, and conversions; Make adjustments to campaign budget and keywords. - Respond to Customers: Use customizable templates to quickly reply to customer messages. - Create Listing Photos: Capture and edit high-quality product photos right from your mobile device. - Have a question about selling on Amazon?

2. This app is an essential companion for millions of sellers on Amazon. - Analyze Sales: Drill down into product-level sales data; and track your store traffic, sales, and conversion trends over time. - Find Profitable Products: Leverage visual search, barcode scanning, and data insights to discover new products to sell. - List New Products: Create new offers or add new products to your Amazon catalog. - Manage Your Inventory: Access real-time, product-level inventory and pricing details.

3. Easily adjust your merchant-fulfilled (MFN) quantities or view the status of your Fulfillment by Amazon (FBA) inventory, including inbound shipments.

4. With the Amazon Seller app, you can monitor and streamline operations, make informed decisions, and grow your Amazon business anywhere.

5. Make pricing changes and view associated fees to stay competitive. - Manage Orders & Returns: Get notified when you receive new orders.

6. Manage Your Amazon Seller Central account with the Amazon Seller App on the go.

7. Stay up-to-date of your orders, inventory, advertising campaigns, and sales, even when you're away from your computer.

8. View your pending orders, confirm shipments.

9. Use the app to contact Seller Support.

10. By using this app, you agree to Amazon’s Conditions of Use ( ) and Privacy Notice ( ).

Amazon Seller Customer Insights

1. I clicked on a similar listing and posted it, next day it says all my items have been blocked & flagged as counterfeit by the user who's listing I used! Now they telling me I have to pay a processing fee for each item to be returned! And their holding my account hostage, won't let me close my account so I can keep paying them a monthly fee.

2. Who thought it was a good idea that dragging down on a screen with a text box refreshes it, as if it's a web browser or Instagram feel? The send button is at the top-right of the messages screen, but when you're trying in the textbook with the keyboard open, you have to scroll up to find the send button.

3. The interface is frustrating, can't get all the information to show up on one screen like inventory etc, so end up having to take more steps to navigate to certain functionsThis app contains too many shortcuts for things you'll never need.

4. Amazon Seller is fantastic when it comes to keeping tabs on your business and listing products.

5. However, unlike similar apps on other sites like Ebay you can't click on the tracking number to see if your item is still in transit, etc.

6. I like being able to list my products from anywhere and I just think it could be so much better but the brain that developed this app doesn't have a real clue as to how the SELLER being a human being of any culture really thinks.

7. Why not just provide a link that takes me to it? Better yet, why not just leave all of the high tech fancy options to professionals that require it, not force it down a beginners throat without any other options.

8. Keep up the work!It would be nice to see the gear icon which allows you to go in to change viewing dates of transactions from 7 days and 30 days and such so it is visible whether it is horizontal or vertical View.

9. Amazon charges a high percentage, higher than eBay or any other platform.

10. It often doesn't recognize the bar code & searching by the product's name doesn't always bring up the correct item so you have to email the helpdesk.Not Really thrilled with this app.

11. Amazon suggested I use a similar listing so I don't have to create one from scratch.

Steps to Troubleshoot & Fix Amazon Seller Issues

1. Fix Amazon Seller Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Amazon Seller: Restarting the app will resolve most errors.
  2. Update the Amazon Seller App. Here is how:
    1. On Android goto PlayStore » Search for "Amazon Seller" » Open Amazon Seller » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Amazon Seller » click "UPDATE".
  3. Clear Amazon Seller app cache: Clearing cached data will force your app to retrieve the latest data directly from Amazon Seller servers.
    1. On Android, goto Settings » Apps » Select "Amazon Seller" » click Storage » click "Clear Cache".
  4. Check Amazon Seller app permissions. If any of these permissions required to use your device's features are disenabled, Amazon Seller might not work.
  5. Uninstall and reinstall Amazon Seller. If nothing else has worked, completely uninstall Amazon Seller then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Amazon Seller not working


2. Fix Amazon Seller Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Amazon Seller be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Amazon Seller not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Amazon Seller may not be able to connect to the Internet when running in the background.

Reported Issues