Contact Lazada Seller Center Customer Service

Why should I report an Issue with Lazada Seller Center?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Lazada Mobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Seller Center APP is open to all sellers across Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam, and Cross border. • Activate your account and manage your shop on the go! - Communicate between with your buyers through real time chat. - A simple, fast, and secure chat application to help you grow your customer base and gain loyal customers.

2. Grow your business on the go with key features including sign up, product listing, product management, order fulfillment, Business Advisor (Analytics), message center, and Instant Messaging.

3. Using the Lazada Seller Center APP lets you benefit from the abovementioned features on the move!

4. Manage your business on Lazada wherever you are with the Lazada Seller Center APP!

5. If you’re ever stuck on something, simply reach out to the Seller Support team for further assistance.

1. The chat function at Lazada spps (buyer side) is way much faster.The new policy buyer confirmation payout it already exceeded more than 7 days but it hasn't been reflected in our payout yet, worst part "My balance" tab is not even visible in our shop it's says it's still in pilot stage.

2. Or Alternatively, requesting Lazada Seller Chat to add "One Click Save all pics" feature for improved efficiency.In my opinion, the interface of this app is difficult to understand, also, some options that are no longer available are still displayed and are very distracting and confusing to users, besides that this app is also quite slow when compared to its competitors.

3. Stop pop up notification entire screen!Experiencing Lazada Seller Chat issue with order processing for Photoprinting services Sellers.

4. Please improve, thank you Menurut saya, tampilan antarmuka dari aplikasi ini sulit dipahami, juga, beberapa opsi yang sudah tidak tersedia masih terpampang dan sangat mengganggu serta mengecoh para penggunanya.Not user friendly and full of bugs.

5. But what if not? Example is i shipped, then it is delivered after 3days, then the buyer did not clicked order received, your income sleeps for another 7days.

6. Instead of improvement, this might be the cause of downfall of all lazada sellers, other sellers might think twice if they will continue to keep their seller accounts.

7. It is very annoying... always a notification pop up entire screen saying reply to your buyer.. but this buyer i already reply and ended the conversation already.

8. The new policy is not even seller-friendly.Inconvenience problems 1.cannot delete income spam message that happened oftenly.

9. Alibaba Baidu spyware detected by antivirus apps.Lazada seller center please fix your app.

10. Do I need to go over all my product listings with this misplaced category?Please improve the chat function.

11. Seeking permission to inform customers to send pictures via email without being given a violation or penalty.

1. Fix Lazada Seller Center Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Lazada Seller Center: Restarting the app will resolve most errors.
2. Update the Lazada Seller Center App. Here is how:
   1. On Android goto PlayStore » Search for "Lazada Seller Center" » Open Lazada Seller Center » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lazada Seller Center » click "UPDATE".
3. Clear Lazada Seller Center app cache: Clearing cached data will force your app to retrieve the latest data directly from Lazada Seller Center servers.
   1. On Android, goto Settings » Apps » Select "Lazada Seller Center" » click Storage » click "Clear Cache".
4. Check Lazada Seller Center app permissions. If any of these permissions required to use your device's features are disenabled, Lazada Seller Center might not work.
5. Uninstall and reinstall Lazada Seller Center. If nothing else has worked, completely uninstall Lazada Seller Center then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Lazada Seller Center not working

2. Fix Lazada Seller Center Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Lazada Seller Center be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Lazada Seller Center not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Lazada Seller Center may not be able to connect to the Internet when running in the background.