Published by One Pay Company Limited on Jul 23, 2024

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Why should I report an Issue with Onepay - Is all you need?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of One Pay Company Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Onepay - Is all you need

1. The Onepay lifestyle app is designed to be secure whilst offering the convenience, enhanced interoperability and consolidation of multiple payment platforms which connects its users and merchants in the ecosystem.

2. The app is available to anyone with a smartphone and a registered SIM and is the first in Myanmar with unprecedented scale of interoperability and consolidation. • Conveniently top up e-wallet for FREE with any MPU bankcards, Onepay & TrueMoney agents and 123 services. • Seamless and quick linking to a user’s AGD account for top ups and withdrawal to and from the e-wallet. • Verified users can perform interbank transfer up to 16 local banks within ONE working day, FIRST mobile interbank transfer in Myanmar.

Onepay Customer Insights

1. Its games With this games we get money.It's interesting games .Its graphics is very attractive and controls are easy to handle there are cool players and interesting super powers and price for daily challenges IThe only thing that will ever keep Mobile Games in a different light compared to how much I love all Video Games, is the controls.

2. The only thing that will ever keep Mobile Games in a different light compared to how much I love all Video Games, is the controls.

3. The only thing that will ever keep Mobile Games in a different light compared to how much I love all Video Games, is the controls.

4. Typing every single time to transfer money is not convenient and it might get mistaken because Bank Account numbers are quite long and tendency to type wrong numbers.

5. Another thing is to provide names and notes which we add (not just invoice number) in the transferred transcription of other bank.This app is interesting.Amazing shopping app working very genuine.

6. Also they support SACTerrorists.The Onepay app's UI is also clear and easy to use.It is convenient to get other bank transfer, but I would like to reduce the charge fee.Please enable Visa / master / 123 service.USELESS App for daily life.

7. With this games we get money.

8. Its games With this games we get money.

9. Its games With this games we get money.Its games are very HDR.

10. Whenever I need to transfer money, I have to activate so many times but it always show network request fail.

11. It's very dangerous for users.Can't withdraw money from their agents.

Steps to Troubleshoot & Fix Onepay Issues

1. Fix Onepay Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Onepay: Restarting the app will resolve most errors.
  2. Update the Onepay App. Here is how:
    1. On Android goto PlayStore » Search for "Onepay" » Open Onepay - Is all you need » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Onepay » click "UPDATE".
  3. Clear Onepay - Is all you need app cache: Clearing cached data will force your app to retrieve the latest data directly from Onepay servers.
    1. On Android, goto Settings » Apps » Select "Onepay - Is all you need" » click Storage » click "Clear Cache".
  4. Check Onepay app permissions. If any of these permissions required to use your device's features are disenabled, Onepay might not work.
  5. Uninstall and reinstall Onepay. If nothing else has worked, completely uninstall Onepay then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Onepay not working


2. Fix Onepay Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Onepay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Onepay not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Onepay may not be able to connect to the Internet when running in the background.

Reported Issues