Published by Clarity Money, Inc

contact Clarity Money - Manage Your Budget Chat with our AI-based Clarity Money Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Clarity Money?



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Why chat with our AI Clarity Money Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Clarity Money.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. So it's a great idea and tool, but definitely not reliable as most of the time I still have to open up my other apps.Great app for keeping track of my finances! Helps me see where I'm overspending, as well as keeping an eye on my credit debt; love that I can also keep a quick eye on my credit score (just one but makes me happy when it goes up, slowly but surely).

2. Until then, however, I can't trust it for any meaningful purpose without scrutinizing every line and excluding transactions one by one.great concept, helps track everything in one place while giving you the option to invest or save money through other companies.

3. But once I uninstalled then reinstalled the app it worked just fine with the correct amounts.This is just what I was looking for! I wanted an app where I could see all of my spending from multiple different credit cards and bank accounts in one spot.

4. My debit account takes days, sometimes weeks to show new transactions on here and my credit card takes months (currently it hasn't updated since July).

5. I have both my PayPal account and various credit card accounts linked to the app.

6. I also receive money via PayPal and make many purchases using my PayPal balance, and those transactions wouldn't show up if I unlink/ignore the account.

7. It's a very simple and clean interface and easy to see your most recent transactions in one consolidated list from all accounts! It's also easy to exclude/hide accounts you don't want to be included in the calculations which I really like.

8. I have some joint accounts under the same login and didn't want those to show as part of my summary.The idea is solid but the functionality isn't there.

9. Beyond that, after multiple tries for each account, I was unable to add any others due to error messages even when my login information was correct.

10. When I make a payment with PayPal, it shows up in the app twice: once as the PayPal entry and again for whatever credit card I used to make the purchase.

11. Also, it doesn't seem to let you set up budgets or bill reminders in the traditional way or set your own savings goals without applying for an account with another bank.

Steps to Troubleshoot & Fix Clarity Money Issues

1. Fix Clarity Money Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Clarity Money: Restarting the app will resolve most errors.
  2. Update the Clarity Money App. Here is how:
    1. On Android goto PlayStore » Search for "Clarity Money" » Open Clarity Money - Manage Your Budget » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Clarity Money » click "UPDATE".
  3. Clear Clarity Money - Manage Your Budget app cache: Clearing cached data will force your app to retrieve the latest data directly from Clarity Money servers.
    1. On Android, goto Settings » Apps » Select "Clarity Money - Manage Your Budget" » click Storage » click "Clear Cache".
  4. Check Clarity Money app permissions. If any of these permissions required to use your device's features are disenabled, Clarity Money might not work.
  5. Uninstall and reinstall Clarity Money. If nothing else has worked, completely uninstall Clarity Money then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Clarity Money not working


2. Fix Clarity Money Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Clarity Money be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Clarity Money not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Clarity Money may not be able to connect to the Internet when running in the background.

Reported Issues

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