Published by Singapore Bitget pte ltd. on Feb 6, 2024

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Why should I report an Issue with Bitget - Buy & Sell Crypto?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Singapore Bitget pte ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Bitget - Buy & Sell Crypto

1. Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Polkadot (DOT), Bitcoin Cash (BCH), Shiba Inu (SHIB), Dogecoin (DOGE), Tron (TRX), Uniswap (UNI), Ripple (XRP), Polygon (MATIC), Filecoin (FIL), and many more other cryptocurrencies.

2. Coins supported include Bitcoin (BTC), Tether (USDT), USD Coin (USDC), Axie Infinity (AXS), Ethereum (ETH), Terra (LUNA), Avalanche (AVAX), Polkadot (DOT), Ripple (XRP) and more will be added in the future.

3. You can check Bitcoin (BTC), Tether (USDT), and Ethereum (ETH) reserve ratio anytime.

4. You can also buy cryptos such as Tether (USDT) and Bitcoin (BTC) with a bank deposit, P2P trading, or third-party payment.

5. Choose from more than 550 cryptocurrencies such as Bitcoin (BTC), Ethereum (ETH), and Litecoin (LTC).

6. Buy (long) and sell (short) Bitcoin (BTC), Ethereum (ETH), and other cryptocurrencies.

7. Our Strategy Hub allows you to choose from a huge library of crypto trading strategies and find one that suits your trading style.

8. We are one of the world’s leading crypto exchanges and the most trusted crypto social trading platform.

9. Our Customer Support team is here to help with your questions and to make sure you have the best crypto trading experience.

10. We are the first crypto exchange to publish copy trading.

11. A lot of users will publish their insights about the current market and share them with others in our Insight part, which includes news of cryptocurrency, analysis of hot coins, market research, and so on.

Bitget Customer Insights

1. I highly recommend it to anyone looking for a reliable and user-friendly cryptocurrency exchange.One of the best feature of this app is the UI, although the charts can be improve more because sometimes on a website it's says error saying "Aw, Snap!" I don't know why it happens, I wish I could save the custom charts I save on website without reverting back when I tried to reload, and I wish the candle sticks can be more smooth,I love how the events are always exciting, as a beginner in crypto world, I can say that it's one of the best app.Bitget has established itself as a reputable cryptocurrency exchange with a user-friendly interface, a wide range of supported cryptocurrencies, and robust security measures.

2. expensive opening and closing positions(the fees on paper are one thing system accuracy another), to get any bonus spend many hours chasing customer service as here's nothing fully automated... don't waste your time here, there are only 3 options for crypto trading.. Binance,BYBIT, KUCOIN.. Deleted, they even don't paid the bonuses and I really think it's a part of their strategy to make it as difficult as possible....Wrost exchange.

3. - you can do normal market and limit orders but then also trigger orders which don't hold on to the coins - the widget could be improved and it stops any other app overlayI recently had the opportunity to use Bitget Exchange, and I must say, it was a fantastic experience.

4. But everything in the app is very intuitive, is very easy to use.I love the app and it has become my go-to app for crypto investments for various reasons: - the app is very easy to use either a clean interface - there are so many tokens and coins listed which means there are often new coins for good opportunities - the new coins are announced ahead of time so you get the heads up.

5. However, I recommend checking for recent reviews and updates to get the most accurate and up-to-date information about the exchange's features, events, and services.Previous version was much better in which there was cross margin provided in bot/grid copy trade.

6. It has so many useful functions and most of the time the only app need for trading, and it would be more comfortable that when using the charts, it would let you configure more functions such as more indicators to choose, but I also understand that, watching a chart is not the main purpose of the app.

7. Overall,Bitget Exchange provided a seamless and enjoyable trading experience.

8. They offer spot, futures, and P2P trading, as well as a great feature called copy trade.

9. The platform's user-friendly interface made it easy for me to navigate and execute trades with confidence.

10. Don't use the market option for trade and limit order is so slow as well.Not working properly since last 2 upgrades.

11. The platform is known for its high security and user-friendly interface.

Steps to Troubleshoot & Fix Bitget Issues

1. Fix Bitget Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bitget: Restarting the app will resolve most errors.
  2. Update the Bitget App. Here is how:
    1. On Android goto PlayStore » Search for "Bitget" » Open Bitget - Buy & Sell Crypto » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bitget » click "UPDATE".
  3. Clear Bitget - Buy & Sell Crypto app cache: Clearing cached data will force your app to retrieve the latest data directly from Bitget servers.
    1. On Android, goto Settings » Apps » Select "Bitget - Buy & Sell Crypto" » click Storage » click "Clear Cache".
  4. Check Bitget app permissions. If any of these permissions required to use your device's features are disenabled, Bitget might not work.
  5. Uninstall and reinstall Bitget. If nothing else has worked, completely uninstall Bitget then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bitget not working


2. Fix Bitget Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bitget be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bitget not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bitget may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please, activate my Bitget account cause I downloaded a new App and done verification which was denied because of duplication of accounts. Please, help by allowing any of the two and cancel one.

    — by Joyce Gumede 5 months ago

  • Hello Bitget support team I would ask you to close my account Because I no longer need it If you need any further information I would be happy to help Very happy about a feedback thanks

    — by David 1 year ago

  • Hello Bitget support team

    I would ask you to close my account

    Because I no longer need it
    If you need any further information I would be happy to help
    Very happy about a feedback

    thanks

    — by David 1 year ago

  • I'm really sorry for bothering you but my bitget account is kinda creating problems for me so i want you to delete my account and all information regarding it.. sorry to disturb you.

    — by Rana Arham Asif 1 year ago

  • Using gate.io its better

    — by Waisuddin Ansari 1 year ago

  • Bonjour,

    Je souhaite supprimer mon compte bitget ainsi que les données présentes dans celui-ci.
    En vertu du RGPD, je n'ai pas besoin de fournir de motif pour ma demande.
    adresse mail : antoine.callebaut@redacted
    Si non conformité : risque de sanction de 4 % du chiffre d'affaires annuel en vertu du RGPD.

    Merci de faire le nécessaire.

    — by Antoine Callebaut 1 year ago

  • Hi,

    I hereby write you to ask to delete my Bitget account.

    Thanks in advance.
    Yan Wang

    — by Yan Wang 1 year ago

  • plz dlt my account

    — by Sufyan Hanif 1 year ago

  • Please delete account permanently with information

    — by Manju 1 year ago

  • I want to cancel my subscription

    — by Gil 1 year ago

  • Hello Dear Bitget Team,
    I want to Delete my account from bitget because of something missing in the middle of verifying and making account and I want to make new account because of some issue. Thank you.

    — by Faisal khan 1 year ago

  • I want to delete my account
    account email simon-derks@redacted

    — by Simon 1 year ago

  • I want to delete this account, dont use it anymore

    — by Simon 1 year ago

  • Hello,
    as per the GDPR law I would like you to delete my account and data.

    Thank you very much
    Nils Erley

    — by NVE 1 year ago

  • I wish my account on Bitget get delete completely and under GDPR or CCPA I don't need to provide a reason for my request.my UID number is 7674908533 and my phone number 0628031991.
    The law Under GDPR i have the right to make this request and will Notify also the penalty for non-compliance - A $ 7,500 fine under CCPA and 4% of annual turnover under GDPR.

    — by Kristian 1 year ago