Contact Access Bank (Ghana) Plc Customer Service

Why should I report an Issue with Access Bank (Ghana) Plc?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Access Bank plc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. However to perform banking transactions on this app, you will be required to use your authentication token issued by Access Bank.

2. This Mobile Banking app gives you real time access to your accounts in Access Bank.

3. All account holders of Access Bank can subscribe to this service.

4. In 3 simple steps, you can have immediate access to your account.

5. Subscription is at no cost.

6. In the event you do not have an authentication token, please visit any Access Bank branch to obtain a transaction PIN.

1. I deleted and reinstalled the app, now at the point where I should confirm to make a transfer it will say my session has expired.The previous versions were way better, didn't require extra "loading" after signing in, even when it "loads" you still have access to the options, so you can make your transfer immediately you open the app, but the current version keeps "loading" forever, without access to the options, you have to wait till it done.

2. I look forward to seeing these two add-ons among other one-touch links that are available.Since I installed the app on my new device I've not been able to login it keeps popping up a network error message.

3. However, there ought to have been options to save beneficiaries from other banks, and save/download transaction receipt to phone gallery or email.

4. This might seem trivial, but the little things matter, cause they enhance comfort!!!! Which is what I'm clearly not getting.It's not easy to have an app without any form of bugs but some bugs are very annoying, especially one that should be too easy to notice! I simply can't use this app after updating to the latest version.

5. Improve on the speed of your app; prioritize intuition in designThis app is not working! I contacted the Nigeria CS, they said it's fine from their side, they told me to uninstall and reinstall that it's my network (It didn't work).

6. To add to that I can't make transactions using the ussd code, it takes about 20 attempts and over 15 minutes just to buy airtime using the ussd code not to talk about making a transfer.

7. Please if I can get assistance to this issue I'd love it.This app is a total trash I mean I can't even log in, each time I try, it's always "no internet connection" and I have a lot of data What kinda bug is that, it's very annoying and frustrating.

8. The upgrade "looks" better than the old app; however, every other feature, from transaction speed to interface design is worse.

9. Saving receipts to phone gallery makes for quicker access for more users and sharing same too.

10. And I know some of this may be as a result of network something you have little control over but an update patching some of the above loophole or problems would be great.You've done a great job with the new update.

11. Would have rate it 0 if there was the option👎.The new upgrade is horrid!!!!! I can't log in with my fingerprint anymore even though I could with the previous version.

1. Fix Access Bank (Ghana) Plc Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Access Bank (Ghana) Plc: Restarting the app will resolve most errors.
2. Update the Access Bank (Ghana) Plc App. Here is how:
   1. On Android goto PlayStore » Search for "Access Bank (Ghana) Plc" » Open Access Bank (Ghana) Plc » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Access Bank (Ghana) Plc » click "UPDATE".
3. Clear Access Bank (Ghana) Plc app cache: Clearing cached data will force your app to retrieve the latest data directly from Access Bank (Ghana) Plc servers.
   1. On Android, goto Settings » Apps » Select "Access Bank (Ghana) Plc" » click Storage » click "Clear Cache".
4. Check Access Bank (Ghana) Plc app permissions. If any of these permissions required to use your device's features are disenabled, Access Bank (Ghana) Plc might not work.
5. Uninstall and reinstall Access Bank (Ghana) Plc. If nothing else has worked, completely uninstall Access Bank (Ghana) Plc then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Access Bank (Ghana) Plc not working

2. Fix Access Bank (Ghana) Plc Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Access Bank (Ghana) Plc be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Access Bank (Ghana) Plc not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Access Bank (Ghana) Plc may not be able to connect to the Internet when running in the background.