Contact Viewer Customer Service

Why should I report an Issue with Viewer for MS Access ACCDB-MDB?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Km4Dev to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Now added it to my Android tablet but when I try to open the same database that's on my phone I get the following message - Error Unsupported older version: -1 No idea what this means.I can't wait till you can sort editing and adding files.

2. It will change my life!! Why hasn't MS just done an app for Access like Excel and Word(!!?!) .... It would be so useful!Connects Seamlessly to my access data bases saved on Onedrive.

3. This program does an excellent job of allowing the user to view the data Within Access tables.

4. Just needs more tutorial help on how to get MS Access onto your phone from your computer - it's a processExcellent application and I found what I was searching for for a long time.

5. Not a big problem and not the defect of this application.MS Access cannot run as a standalone program on an Android platform.

6. This is a good start to being able to view (and benefit from) MS Access being on Android.

7. It simply gives you the ability to see your "last uploaded" database and associated information on your phone or tablet.

8. This is by far, the best program I've seen for viewing Access database information.

9. But the database must be closed on desktop in order to be refreshed on onedrive then it will appear on cell phone.

10. This is the only application which helped me viewing my access database.

11. I assumed from the description it could decrypt/open DB's that were encrypted by MS Access and then sent to my Android device.

1. Fix Viewer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Viewer: Restarting the app will resolve most errors.
2. Update the Viewer App. Here is how:
   1. On Android goto PlayStore » Search for "Viewer" » Open Viewer for MS Access ACCDB-MDB » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Viewer » click "UPDATE".
3. Clear Viewer for MS Access ACCDB-MDB app cache: Clearing cached data will force your app to retrieve the latest data directly from Viewer servers.
   1. On Android, goto Settings » Apps » Select "Viewer for MS Access ACCDB-MDB" » click Storage » click "Clear Cache".
4. Check Viewer app permissions. If any of these permissions required to use your device's features are disenabled, Viewer might not work.
5. Uninstall and reinstall Viewer. If nothing else has worked, completely uninstall Viewer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Viewer not working

2. Fix Viewer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Viewer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Viewer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Viewer may not be able to connect to the Internet when running in the background.