Published by Keefe Group LLC on May 1, 2024

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Why should I report an Issue with Access Corrections?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Keefe Group LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Access Corrections

1. All the features of AccessCorrections. com are now available in a user-friendly app that goes anywhere you do.

2. Use it to set up an account, manage and review your information, make deposits and payments, and more.

Access Corrections Customer Insights

1. I'm still grateful for any time I do get to see him or hear his voice though.So complicated! After I log in on the app and click "securemail" it asks me 3 times if I'm sure I want to leave the page! Then it takes me to another page where I have to log in again! And there's no option to save my login info, so I have to type it in every time.

2. You try to use charge card "on-line" or through the "app" only to get "There has been an error processing your credit card" or "Error The system is currently unavailable" so you have to call them.

3. at a facility in the early stages of searching the facility, as it is now the only real way to be sure a certain product is available is by going to the item & reaching the point where it doesnt work for you.

4. For instance, there had to be dashes in the card number, the expiration date of the card had to be the full year (ex: 10/2026, not 10/26), and you had to select either Mastercard or Visa.

5. idk better off calling there are so many bugs in this Google system but if you choose just mobile phone the program seems to work.

6. Still blank!Won't accept by card for payment and customer service cannot provide a reason why.

7. These issues have been fixed with the new update in the app and website, so if you previously had a problem, you may find that the problem has been fixed.

8. I think that's it! :)This app is horrible, one time you add money and it's no problem the next time it is denied.

9. Google play, can you please work out the bugs? Thank youThis company is horribly operated.

10. (Products = emessaging, video visits..etc etc..) Otherwise this app is very, very good! No pblms except for video visit quality was poor in 1/~40 visits.

11. Every thing is verified, address is correct...I dont get it...it is very frustrating!!I would NOT reccomend!!!!This rarely works when I communicate with my hubby from distance.

Steps to Troubleshoot & Fix Access Corrections Issues

1. Fix Access Corrections Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Access Corrections: Restarting the app will resolve most errors.
  2. Update the Access Corrections App. Here is how:
    1. On Android goto PlayStore » Search for "Access Corrections" » Open Access Corrections » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Access Corrections » click "UPDATE".
  3. Clear Access Corrections app cache: Clearing cached data will force your app to retrieve the latest data directly from Access Corrections servers.
    1. On Android, goto Settings » Apps » Select "Access Corrections" » click Storage » click "Clear Cache".
  4. Check Access Corrections app permissions. If any of these permissions required to use your device's features are disenabled, Access Corrections might not work.
  5. Uninstall and reinstall Access Corrections. If nothing else has worked, completely uninstall Access Corrections then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Access Corrections not working


2. Fix Access Corrections Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Access Corrections be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Access Corrections not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Access Corrections may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Need to reset

    — by Patricia Harris 2 years ago

  • Can you please help me delete this account/profile. I have try to edit my address and it will not let me. Try to make a new account it will not let me do to my phone number/email being attached to this profile. Thank you

    — by Keith Varney 2 years ago

  • I would like to deactivate my access corrections account I have two accounts under the same
    Phone number I would like to delete this account my account number is 5785783 my email on file is zbah11@redacted and the name is Hadja Bah

    — by Hadja Bah 2 years ago

  • New address for card

    — by Kylie Ness 2 years ago

  • My secure Mail account was deactivated on 01.24.22 I want to know who and why deactivated my account.

    — by Scott Ford 2 years ago