Published by Busha, Inc. on Oct 26, 2024

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Why should I report an Issue with Busha: Buy & Sell BTC, ETH?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Busha, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Busha: Buy & Sell BTC, ETH

1. Experience seamless cryptocurrency trading with Busha, Nigeria’s leading SEC-licensed crypto exchange app, in Nigeria and Kenya.

2. Secure Wallet Storage: Safely store your crypto assets in your Busha wallet for free. 9.

3. With just a few taps, you can buy, sell, swap, securely store, and spend Bitcoin, Ethereum, Stablecoins, and more cryptocurrencies instantly. 1.

4. Comprehensive Knowledge Centre: Learn about the uniqueness of Bitcoin, Ethereum, and more through our comprehensive knowledge centre, "Busha Learn". 10.

5. Limit Buy and Sell: Set specific price levels for buying or selling cryptocurrencies to take advantage of market fluctuations. 1.

6. Instant Cryptocurrency Buying: Buy Bitcoin, Ethereum, and other cryptocurrencies instantly on the app. 3.

7. Wide Range of Cryptocurrencies: Access a diverse range of cryptocurrencies at the best rates in Nigeria and Kenya. 7.

8. Busha Spend: Use your Busha wallet to purchase airtime and data subscriptions directly, earning instant cashback to your wallet. 2.

9. Join thousands of satisfied users and trade cryptocurrencies with confidence on the Busha app.

10. Curated Crypto News: Stay updated with crypto news to make informed trading decisions. 11.

11. Low Transaction Fees: Enjoy low transaction fees when buying or selling cryptocurrencies with fiat. 4.

Busha Customer Insights

1. So apart from that and their high transfer charges on doge and trx, I think the app is a go goI haven't been able to get to their customer care through the app unlike before, and each time a coin transaction is made on my account, I receive the notification that is has entered but I don't see it in my wallet until I complain through email before it will be released finallyDon't Know what's Wrong with the App, just Updated it, And It won't Launch, it Just Opens & stays blank, might be a glitch from my end but please somn needs to be done.Hi i just don't understand what is happening with the busha app I've been unable to make a withdrawal the app keeps telling me sorry no agent is available for the amount you want to withdraw even after reducing the amount to only ₦5000Very first and reliable crypto app the customer service staff are very fast in replying and even naira withdrawal is not t...

2. I was greatful this morning using authenticator app to secure my busha, but unfortunately I forgotten the pin, which miss I lost the account.

3. If it were possible to give it zero Star I would give it, customer service is poor you can't deposit you have to wait for the so called agent to come online before you can actually use your money 🤑 hell nah.

4. But I think u guys should have a particular place where one can find the app's notifications inside the app too, coz most times I receive a notification from.the app but upon clicking on it it doesn't take me to any such notification in the app except transaction notifications tho.

5. Thank you so much.It's very very good app of buying and selling cryptocurrency, it's as in good rate and all the work are available for 24/7.

6. This app is Trash 🗑️Busha is the best and reliable platform to do business with always and their customers care are very efficient.

7. Thanks God thanks busha they generate it to me and solve it for me.

8. They equally reply to any issues concerning the business quickly and resolve all issues with ease.

9. Edited: My funds were later sent in and the price alerts are now working fine unlike b4.

10. Kudos to this new improvement 🙌.

11. Please keep it up for more blessings.

Steps to Troubleshoot & Fix Busha Issues

1. Fix Busha Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Busha: Restarting the app will resolve most errors.
  2. Update the Busha App. Here is how:
    1. On Android goto PlayStore » Search for "Busha" » Open Busha: Buy & Sell BTC, ETH » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Busha » click "UPDATE".
  3. Clear Busha: Buy & Sell BTC, ETH app cache: Clearing cached data will force your app to retrieve the latest data directly from Busha servers.
    1. On Android, goto Settings » Apps » Select "Busha: Buy & Sell BTC, ETH" » click Storage » click "Clear Cache".
  4. Check Busha app permissions. If any of these permissions required to use your device's features are disenabled, Busha might not work.
  5. Uninstall and reinstall Busha. If nothing else has worked, completely uninstall Busha then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Busha not working


2. Fix Busha Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Busha be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Busha not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Busha may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Delete my account

    — by odhodu edafe 1 year ago

  • I want to delete my account

    — by odhodu edafe 1 year ago

  • Delete my account everything. Gmail, BVN and everything delete it got me

    — by Adebowale Adeniyi 1 year ago

  • Delete my bush account
    I no longer need it
    It takes more space on my phone
    I don't want to trade bitcoin here cause I don't have bitcoin and I no longer use it
    That's my reason

    — by David 1 year ago

  • I would no longer like to use the app so I would like my account to be deleted.

    — by Dappa Nathaniel 1 year ago

  • Hello,

    It’s been a great pleasure to have save and transact on Busha over the years, but I have decided to delete my Busha account. It’s a personal decision and does not have anything to do with the company or the services.
    Thank you very much for your services.

    — by Emmanuel Ifeojo 2 years ago

  • Hello,

    It’s been a great pleasure to have save and transact on Busha over the years, but I have decided to delete my Busha account. It’s a personal decision and does not have anything to do with the company or the services.
    Thank you very much for your services.

    — by Emmanuel Ifeojo 2 years ago