Contact Coastal Community Credit Union Customer Service

Why should I report an Issue with Coastal Community Credit Union?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Coastal Community Credit Union to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you don’t have Online Banking set up, features of this app will be limited to Branch/ATM location, Rates and our Contact Us information. *You may incur service charges for various online services depending on the type of account you have.

2. Coastal Community’s mobile banking app uses the same level of security as our full Online Banking website.

3. It’s a secure, easy to use and convenient way to manage your day to day banking using your iPhone® or your iPad®.

4. Take care of your finances anywhere and at any time using Coastal Community Credit Union’s mobile app.

5. In order to make best use of this app, please ensure you have already registered and logged in to Online Banking.

6. In addition, mobile data downloading and Internet charges may apply.

1. Great for quick access, transfers, and deposits (until now) and other features I don't regularly use are also very useful when the need arisesI constantly get the pop up that says "No network carrier access or Wifi connection available at this time", despite having full bars using Wifi in multiple locations as well as when using my data.

2. Doesn't remember any settings you change and constantly requires sign in to even use quickview.(my partners app doesn't even give an option for quickview) It used to have every feature needed, now hardly any of the features work as intended.

3. How can I not have the most recent update if I re-download the app.This quick and dirty app does the trick but there's a learning curve with different phone layouts/updates and it takes a while to figure them out.

4. Call the customer support, and they will tell you how it's your fault, and you just need to be patient with the fact the service is almost always down.Using a note 10 plus and this app is amazing.

5. Work good on my computer and tabletWas working well enough until this latest update.

6. I'll be switching to other proper bank, if they don't invest money in the app.Probably the worst online banking experience there is.

7. THANK YOU!Since the latest update it will not work on my phone anymore.

8. Nothing works, everything is down, and enjoy getting your account locked constantly because the service is down so it decided you input your password wrong.

9. Apparently a few other persons have difficulties since the last update.

10. I love how I can add my other my other bank accounts and credit cards on here.

11. Nice to see morr information on accounts, not all bank apps offer rates and maturity dates.

1. Fix Coastal Community Credit Union Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Coastal Community Credit Union: Restarting the app will resolve most errors.
2. Update the Coastal Community Credit Union App. Here is how:
   1. On Android goto PlayStore » Search for "Coastal Community Credit Union" » Open Coastal Community Credit Union » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Coastal Community Credit Union » click "UPDATE".
3. Clear Coastal Community Credit Union app cache: Clearing cached data will force your app to retrieve the latest data directly from Coastal Community Credit Union servers.
   1. On Android, goto Settings » Apps » Select "Coastal Community Credit Union" » click Storage » click "Clear Cache".
4. Check Coastal Community Credit Union app permissions. If any of these permissions required to use your device's features are disenabled, Coastal Community Credit Union might not work.
5. Uninstall and reinstall Coastal Community Credit Union. If nothing else has worked, completely uninstall Coastal Community Credit Union then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Coastal Community Credit Union not working

2. Fix Coastal Community Credit Union Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Coastal Community Credit Union be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Coastal Community Credit Union not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Coastal Community Credit Union may not be able to connect to the Internet when running in the background.