Published by House of Being on Jan 16, 2024

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Why should I report an Issue with being: self therapy & CBT ai?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of House of Being to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact being: self therapy & CBT ai image 1 contact being: self therapy & CBT ai image 2

About being: self therapy & CBT ai

1. stress. anxiety. social anxiety. simply tell us about your mental wellbeing in your words. a. b. c. d. e. the most innovative solution to your stress & anxiety yet. a bite-sized interactive session with EMDR & CBT therapy counseling + interactive tools/exercises. our mental health ai (PSY, trained extensively on CBT therapy) will share psycho-educational content to help you understand your issue & instantly alleviate stress. unlike any other online articles (psychologytoday, betterhelp, etc. journaling is one of the most effective CBT therapy techniques ever. we offer up to 14 days free trial, and if you can't afford being premium, you can choose to pay us whatever you can. a. b. here are some examples of broken down issues: general anxiety, social anxiety, procrastination, perfectionism, self criticism, self esteem, depression, burnout.. (ps. we do not provide help with issues around trauma or clinically diagnosed disorders. c. we incorporate a holistic combination of therapy techniques to help with your anxiety & stress. d. e. 🧬 we've invested 3+ years & $1. for any questions or feedback — write to our ceo at varun@being.

being Customer Insights

1. i think the use of ads may be good to keep it going but also free for those who need itUsed to be a good app but like everyone else doesnt actually care about people being able to work on their mental health but their profits.

2. although this may be a useful framework for some therapies, i think it might lead to some ppl over-identifying with some of the very issues they're trying to distance themselves fromThe fact that this is being offered with all features for FREE is incredible.

3. Thanks, being 💓Out of all free mental health apps, Being is the greatest out there in my opinion.

4. They've really thought this through and the experience is clean, friendly, easy, relaxing, and it feels like you're talking to someone else, while talking to yourself as well.I really like this app it is so amazing and so are all "the mental health friends", they are always here to support you and they reply really fast.

5. I have had so much trouble getting into self-care apps because I don't trust the time and energy I'll invest to learn them (not to mention the good ones all cost $$$).

6. I found the app prior very useful they could have just made a second app to charge people and kept the old one free.

7. calming music, immediate breathing and help, mini therapies, and actual people you can talk to.

8. As a person who doesn't easily trust others, I feel comfortable talking to them about personal stuff.

9. The devs are so kind to offer premium access + lack of ads for free.

10. It's OK to accept sadness.I love the app, the design is cute, I love how to music plays even if you close the app to remain clam.

11. It's wonderful that there is a team member available to talk with you if you're having a particularly hard time and just need someone to listen.

Steps to Troubleshoot & Fix being Issues

1. Fix being Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart being: Restarting the app will resolve most errors.
  2. Update the being App. Here is how:
    1. On Android goto PlayStore » Search for "being" » Open being: self therapy & CBT ai » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for being » click "UPDATE".
  3. Clear being: self therapy & CBT ai app cache: Clearing cached data will force your app to retrieve the latest data directly from being servers.
    1. On Android, goto Settings » Apps » Select "being: self therapy & CBT ai" » click Storage » click "Clear Cache".
  4. Check being app permissions. If any of these permissions required to use your device's features are disenabled, being might not work.
  5. Uninstall and reinstall being. If nothing else has worked, completely uninstall being then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing being not working


2. Fix being Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make being be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to being not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, being may not be able to connect to the Internet when running in the background.

Reported Issues