Published by Moov Inc

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Why should I report an Issue with Sanity & Self: anxiety stress relief, sleep sounds?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Moov Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Sanity & Self Customer Insights

1. The content is worth staying for but I hope they fix thisThis app is really useful! The process of being able to listen, meditate, and understand things that are happening with you or your life..(relationships, self worth, confidence)..and connect and change them.

2. Please make more available for people who can't/dont want to get premium! -NatalieI was interested in this app and signed up for the FREE TRIAL.

3. Trauma, sexuality, relationships, self care, health, fitness, sleep issues, stress, singles, people in relationships... the list goes on! It is a perfectly customizable experience for whatever you are going through or have gone through.

4. Seeing them respond to others by saying, "you are wrong" then going full infomercial instead of respecting feedback and opinions is incredibly offensive and shows they don't care about the downloaders who aren't paying them.

5. I was just going to do the 7 day free trial to test it out but I was sold the very first session I did.

6. I signed up for a year and love the sessions, they have helped me a lot, but the frustration of the shutdowns is overriding the anti-anxiety benefit of the sessions.

7. It also has an amazing layout and extra little things like jornals and reminders! I only wish that 97% of it wasn't only for premium, I found only 3 tracks I could listen to out of all of them.

8. OR if canceled after the trial period, you will be returned a prorated amount of what time was used out of the year.

9. I canceled it after the free trail was over but only 2 weeks into the years subscription and I was never returned any of my money.

10. I have processed through some trauma, adopted better mindsets towards certain things & cant wait to listen to more sessions.

11. I didn't sign up for a trial so I should not be charged!!!This app has been amazing.

Steps to Troubleshoot & Fix Sanity & Self Issues

1. Fix Sanity & Self Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sanity & Self: Restarting the app will resolve most errors.
  2. Update the Sanity & Self App. Here is how:
    1. On Android goto PlayStore » Search for "Sanity & Self" » Open Sanity & Self: anxiety stress relief, sleep sounds » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sanity & Self » click "UPDATE".
  3. Clear Sanity & Self: anxiety stress relief, sleep sounds app cache: Clearing cached data will force your app to retrieve the latest data directly from Sanity & Self servers.
    1. On Android, goto Settings » Apps » Select "Sanity & Self: anxiety stress relief, sleep sounds" » click Storage » click "Clear Cache".
  4. Check Sanity & Self app permissions. If any of these permissions required to use your device's features are disenabled, Sanity & Self might not work.
  5. Uninstall and reinstall Sanity & Self. If nothing else has worked, completely uninstall Sanity & Self then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sanity & Self not working


2. Fix Sanity & Self Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sanity & Self be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sanity & Self not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sanity & Self may not be able to connect to the Internet when running in the background.

Reported Issues

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