Published by Anxiety Canada Association on Oct 31, 2024

Report an issue with MindShift CBT.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with MindShift CBT - Anxiety Relief?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Anxiety Canada Association to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact MindShift CBT - Anxiety Relief image 1 contact MindShift CBT - Anxiety Relief image 2

About MindShift CBT - Anxiety Relief

1. Download MindShift CBT for free on your Android device, learn more about anxiety, practice cognitive behavioral therapy, and reduce the amount of worry, panic, social anxiety, and discomfort from phobias that you experience.

2. MindShift CBT, the free anxiety relief app, comes with a clean and user-friendly design that allows you to learn and practice CBT strategies in an easy and intuitive way.

3. MindShift CBT is a free self-help anxiety relief app, that helps you reduce worry, stress, and panic by following evidence-based strategies.

4. With this app, we hope that you will be better equipped to manage anxiety, find relief from panic attacks, overcome your fears, and hopefully, ease your own mind. • Coping cards and statements to help you ride out your anxiety (and the ability to add your own!

5. Download MindShift CBT on your Android phone or tablet now, and get ready to take charge of your mental health and find anxiety relief.

6. MindShift CBT is packed with loads of evidence-based and trusted features to help you with anxiety management.

7. Learn to be more mindful, incorporate CBT techniques in your daily life, and stay accountable and motivated on your anxiety management journey.

8. Break free from anxiety and stress using this free evidence-based anxiety management app.

9. Using CBT tools, you can challenge negativity, learn more about anxiety, develop more effective ways of thinking, be mindful, and relax.

10. If you are looking for anxiety, stress, and panic relief, you have come to the right place.

11. We have specifically designed the app to be your free and portable go-to tool for anxiety management.

MindShift CBT Customer Insights

1. Even better is the list of mental and physical symptoms of different forms of anxiety because not everyone knows what those signs are and knowing them is the first step to finding solutions.Great app & excellent tools, plus it doesn't ask for unnecessary access to everything on my phone, bonus! Some parts could be construed as simplistic & I can see how the explanations might sound patronising but the beauty of this is that it's simple.

2. This app would be just about perfect for me if I could log more than three entries in a 24-hour period: I like to track log my symptoms both during my anxiety and after I've done an exercise to see how much it helped.Data and Tips what more could you want? It helped me look at my anxiety objectively and make a decision to get help.

3. Great for teenagers/young adults.Update: I find the anxiety journal and stats the most helpful but every week all my writing and data is deleted for the new week.

4. I love this app! User-friendly, nice to look at, and there are educational articles as well as calming exercises tailored to different types of conditions.

5. Lots of features to teach you about anxiety and different types, as well as features to help you.

6. I'm really disappointed that they don't see the importance of letting people track anxiety long term.

7. There are a couple of reasons I'm giving this four stars, one of them being the app kept stopping in my thought journal.

8. Plus it'd be better if you could add personal no's.A good app for very basic, grounded challenges people with simple lives might face.

9. It would be nice to see how my anxiety was the week before and what I was doing to compare .

10. It includes meditations, journal entries, goals, challenges, and cbt exercises.

11. I find myself most frequently using the thought journal, but I've used most of the features.

Steps to Troubleshoot & Fix MindShift CBT Issues

1. Fix MindShift CBT Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MindShift CBT: Restarting the app will resolve most errors.
  2. Update the MindShift CBT App. Here is how:
    1. On Android goto PlayStore » Search for "MindShift CBT" » Open MindShift CBT - Anxiety Relief » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MindShift CBT » click "UPDATE".
  3. Clear MindShift CBT - Anxiety Relief app cache: Clearing cached data will force your app to retrieve the latest data directly from MindShift CBT servers.
    1. On Android, goto Settings » Apps » Select "MindShift CBT - Anxiety Relief" » click Storage » click "Clear Cache".
  4. Check MindShift CBT app permissions. If any of these permissions required to use your device's features are disenabled, MindShift CBT might not work.
  5. Uninstall and reinstall MindShift CBT. If nothing else has worked, completely uninstall MindShift CBT then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MindShift CBT not working


2. Fix MindShift CBT Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MindShift CBT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MindShift CBT not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MindShift CBT may not be able to connect to the Internet when running in the background.

Reported Issues