Published by Santander Consumer Bank S.A. on Oct 15, 2024

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Why should I report an Issue with Santander Consumer Bank?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Santander Consumer Bank S.A. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Santander Consumer Bank

1. Dzięki aplikacji mobilnej masz wygodny dostęp do informacji o swoich produktach kredytowych lub oszczędnościowych. - dodatkowo, możesz aktywować nową kartę, zmienić PIN do karty, ustawić lub zmienić hasło do transakcji internetowych, ustalić limity transakcji gotówkowych i bezgotówkowych, zablokować czasowo lub trwale zastrzec kartę w przypadku kradzieży lub zgubienia.

2. Aplikacja mobilna przygotowaliśmy przede wszystkim dla Klientów Santander Consumer Banku, którzy podpisali Umowę o Świadczenie Usług Bankowości Elektronicznej Usług Bankowości telefonicznej (Umowę BE) oraz mają lub mieli umowę produktową.

3. To funkcjonalności dostępne, jeśli masz Umowę o Świadczenie Usług Bankowości Elektronicznej Usług Bankowości Telefonicznej (BE).

Santander Consumer Bank Customer Insights

1. I'll just stick with the online site.Like one of Tupac's rap songs best describes this company, SCANDALOUS! They prey on disadvantage, low income, disabled U.S. senior citizens, set them up to fail on paying UNLAWFUL car loans!🤬👎🏾They were court ordered to pay back to customers in 34 states of car loan forgiveness, waivers, titals of vehicles but REFUSING to include my rights to the settlement! Taking my money, pushing my payments back of the loan I was NOT suppose to have! My credit went down instead of going UP in TWO years!Need to be in English so I can do my direct deposit for my car payment here or else I used only the online version here.Santander rep.

2. Thank you.Cannot get logged into the appDownload in a foreign language and can't changeWhy is this app not in English?? Can Santander Consumer S.A. make an English version for Americans to use??Intrest% rate is very high to investment toward "national soccer games".

3. You keep telling people it's in polish without telling them if there is an English Version.

4. It was ok, until it doesn't let me log in with biometric/my data from the loan agreement.Only downloads in a foreign language.

5. Dont believe me!!! look at the arena of the soccer field, santender banner every where, i wonder who owns that corporations.

6. We see that, so how about telling us that... Is there an English app, if so what is it called.

7. He should have heart for taking peoples money in intrest%.

8. Not that the company is dedicated to the people of Poland.

9. I think that is the answer they are looking for.

Steps to Troubleshoot & Fix Santander Consumer Bank Issues

1. Fix Santander Consumer Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Santander Consumer Bank: Restarting the app will resolve most errors.
  2. Update the Santander Consumer Bank App. Here is how:
    1. On Android goto PlayStore » Search for "Santander Consumer Bank" » Open Santander Consumer Bank » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Santander Consumer Bank » click "UPDATE".
  3. Clear Santander Consumer Bank app cache: Clearing cached data will force your app to retrieve the latest data directly from Santander Consumer Bank servers.
    1. On Android, goto Settings » Apps » Select "Santander Consumer Bank" » click Storage » click "Clear Cache".
  4. Check Santander Consumer Bank app permissions. If any of these permissions required to use your device's features are disenabled, Santander Consumer Bank might not work.
  5. Uninstall and reinstall Santander Consumer Bank. If nothing else has worked, completely uninstall Santander Consumer Bank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Santander Consumer Bank not working


2. Fix Santander Consumer Bank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Santander Consumer Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Santander Consumer Bank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Santander Consumer Bank may not be able to connect to the Internet when running in the background.

Reported Issues