Published by Banque Mauritanienne pr le Commerce International on Jul 5, 2024

Report an issue with BMCI.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with BMCI Mobile Mauritanie?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Banque Mauritanienne pr le Commerce International to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About BMCI Mobile Mauritanie

1. Accéder à vos comptes à tout moment et faites vos opérations en ligne sur votre smartphone grâce à BMCI Mobile en toute sécurité.

BMCI Customer Insights

Steps to Troubleshoot & Fix BMCI Issues

1. Fix BMCI Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BMCI: Restarting the app will resolve most errors.
  2. Update the BMCI App. Here is how:
    1. On Android goto PlayStore » Search for "BMCI" » Open BMCI Mobile Mauritanie » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BMCI » click "UPDATE".
  3. Clear BMCI Mobile Mauritanie app cache: Clearing cached data will force your app to retrieve the latest data directly from BMCI servers.
    1. On Android, goto Settings » Apps » Select "BMCI Mobile Mauritanie" » click Storage » click "Clear Cache".
  4. Check BMCI app permissions. If any of these permissions required to use your device's features are disenabled, BMCI might not work.
  5. Uninstall and reinstall BMCI. If nothing else has worked, completely uninstall BMCI then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BMCI not working


2. Fix BMCI Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BMCI be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BMCI not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BMCI may not be able to connect to the Internet when running in the background.

Reported Issues