Published by NOW Money on Nov 26, 2024

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Why should I report an Issue with NOW Money: mobile bank account?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NOW Money to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact NOW Money: mobile bank account image 1 contact NOW Money: mobile bank account image 2

About NOW Money: mobile bank account

1. Our mobile app means you can get paid and manage your money, from your mobile phone.

2. Whether you are topping up your mobile phone or sending money home, it is fast and simple.

3. Send money directly from your phone to theirs, without the need for cash.

4. We provide mobile money accounts to thousands of people like you.

5. NOW Money is the easiest, most secure way to send money home.

6. The easiest, most secure way to send money home.

7. NOW Money is completely secure, much smarter and safer than using cash.

8. We’re here to help migrant workers in the Middle East to take control of their money.

9. Sending money back to family and friends is fast, safe, and easy to do through the app.

10. You will need to make sure your employer can pay you through the NOW Money system.

11. Your NOW Money account is free to use and requires no minimum balance.

NOW Money Customer Insights

1. Since long we are facing online issue's for purchasing And ine thing more customer care so rude they'll treat you like childishAsk to updated to the new one but can't updated & can't open now money it self, I don't know what's wrong with this app.

2. Whenever I was open now money, It will shows update your app.

3. Always they're having some issue with visa cards.

4. Now app is not working.One of worst and very bad experience with now.

5. But update is not able to do.

6. One of the worst app ever I been used.

Steps to Troubleshoot & Fix NOW Money Issues

1. Fix NOW Money Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NOW Money: Restarting the app will resolve most errors.
  2. Update the NOW Money App. Here is how:
    1. On Android goto PlayStore » Search for "NOW Money" » Open NOW Money: mobile bank account » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NOW Money » click "UPDATE".
  3. Clear NOW Money: mobile bank account app cache: Clearing cached data will force your app to retrieve the latest data directly from NOW Money servers.
    1. On Android, goto Settings » Apps » Select "NOW Money: mobile bank account" » click Storage » click "Clear Cache".
  4. Check NOW Money app permissions. If any of these permissions required to use your device's features are disenabled, NOW Money might not work.
  5. Uninstall and reinstall NOW Money. If nothing else has worked, completely uninstall NOW Money then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NOW Money not working


2. Fix NOW Money Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NOW Money be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NOW Money not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NOW Money may not be able to connect to the Internet when running in the background.

Reported Issues