contact CaixaBankNow

Contact CaixaBankNow

Published by CaixaBank
Updated: Feb 21, 2023



Report an issue with CaixaBankNow.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with CaixaBankNow?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CaixaBank to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



CaixaBankNow Features and Description

Your online bank from your mobile phone with CaixaBankNow. Download the CaixaBankNow app now, get access to a wide variety of services and make all the usual bank transactions online. All the personal finances from your mobile phone, without needing to go to an ATM or office. Send money without commission through Bizum. 📱 Access to your digital bank from any place and web or mobile device. What can I do with the CaixaBankNow app? ✔️ Check all your products and information you need to manage your finances in the same place: accounts, credit cards, debit cards, receipts, loans... ✔️ Ask NOA, your virtual assistant: a chatbot that will help you to look for anything you can't find in the app. You can ask by voice or text! ✔️ Configure direct accesses to any functionality that is most important to you. You will be able to access transfers, tax payments, receipts, Bizum, etc. immediately. ✔️ All the contracting options in the same place. You need to ask for money? Save and reach your goals? Invest money? Will will tell you what is the best product for you. ✔️ With the app CaixaBankNow, you can now send money for free to any phone number through Bizum. ✔️ In addition, the app is compatible with Wear OS. Main operations of the app: BANK ACCOUNTS: Consult the details of all the transactions you made in your bank accounts in an organized way (transfers, incomes, receipts, cash money in your card…). All your finances under control. CARDS: Check all the activity in your credit card, debit card and prepaid card. Enjoy all the categorized transactions for your personal finances to be easier to manage. ¡MAKE A BIZUM! Make a Bizum from CaixaBankNow! You can now send and receive money directly from Bizum without knowing the account number, only with a phone number. SAVINGS: Define your savings objectives. You will be able to control how much you saved and which quantities are still pending for you to reach your goals. FUNDS Find the investment fund that adjusts best to your needs and manage its rentability. LOANS AND MORTGAGES: Select and manage Loans and Mortgages that CaixaBankNow offers that adapt best to your needs. INSURANCES: Select and manage your insurances in “Saving and Investment”, “House and Automobile” and “Life, Accidents and Health”. STOCK MARKET: Analyze your investment in the stock market and make the money you invested profitable. CLOSE OFFICES AND ATMS: Find the ATM and the offices that are the closest thanks to an integrated app with the available services of the bank. ¿WHY DO WE USE YOUR GEOLOCATION? We only use the location permission if you gave us your consent and it allows us to access to your geolocation data for: - Commercial treatment - Safety purposes - Better services in the app The location data are only gathered if the geolocation is active on the device, and is used secondly if you accepted it for your travel insurance. This permission can be configured at any time from your phone in Settings>Geolocation. The app CaixaBankNow is compatible with Android since 5.0. Bring your online bank with you anywhere you go with the mobile bank app CaixaBankNow. You can manage and control all the services of your bank on your device. Always with the guaranteed security of CaixaProtect®. Caixabank, S.A. is the banking entity and owner of the electronic bank app.

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Troubleshoot and Solve Common CaixaBankNow Issues


How to Fix CaixaBankNow Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:


To resolve these issues with CaixaBankNow, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

  1. Check if CaixaBankNow is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter CaixaBankNow user reports here >>. If other users are reporting that CaixaBankNow is down, you'll need to wait until CaixaBankNow itself fixes the issue.

  2. Clear CaixaBankNow app cache: Clearing cached data will force.....

Reported Issues


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