Published by 1inch Foundation on Jul 25, 2023

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Why should I report an Issue with 1inch: Crypto DeFi Wallet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 1inch Foundation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About 1inch: Crypto DeFi Wallet

1. Store, send, receive and trade crypto on Ethereum, BNB Chain, Polygon, Optimism, Arbitrum, Gnosis Chain, Avalanche, Fantom, Klaytn, Aurora and ZkSync Era in a protected and profitable way.

2. Use multiple crypto wallets in one app – import by private key and seed phrase scanning with the phone camera directly in the 1inch Wallet.

3. The 1inch Wallet is a versatile and secure self-custodial crypto wallet with a built-in DEX aggregator.

4. With HD wallet support, you can enjoy yet more secure key management and generate different public addresses to be able to always choose a new one for sending assets.

5. With the 1inch Wallet, you can trade and manage tokens across 10+ networks and discover all of Web3 in one app.

6. Swaps performed via your 1inch Wallet, including connected wallets, are protected from front-running and sandwich attacks.

7. View your total crypto wallet balance displayed across all networks.

8. Buy crypto with fiat via any of the five fiat providers supported by the wallet.

9. Connect the 1inch Wallet to various dApps in any browser on any device through WalletConnect.

10. Use custom domain names when transferring crypto assets with full NFT domain support.

11. It enables users to swap crypto at the best possible rates by automatically optimizing trades across hundreds of DEXes.

1inch Customer Insights

1. Hope one day the fusion option works for everyone and not just the wealthy.I sent some tokens to the wallet and couldn't resend them , the support said that you need to list them on the wallet(you need to pay some thousands dolares) or lose them , be carefull, the support was like scammer, I have all sunscreens of the chat1inch is a dope wallet.

2. It doesn't show you are paying to execute smart contracts! They make it look it it's free! It's definitely not and can cost a lot! (Edit) The developer doesn't understand and follow the standard and disclose the gas fees after the first NFT transaction.Very good wallet.

3. Flawless and really fast using GDrive and I'm just say overall I have less issues with 1inch wallet and protocol than anything to date.

4. The only eth wallet you need IMHO.Hangs on the splash.

5. One request is to have the option to create an Address Book for frequently used addresses to send to.I was a fan of the v2 1inch.

6. You need to show alert if app won't start because of root.

7. After I hid it, app started normally.YES! YES! HEY 1INCH TEAM! I needed the back up feature moments ago.

8. Now unless transferring thousands at a time the fees are so high.

9. Makes doing cheap exchanges super easy.

10. Works with Ledger NanoX.

11. Restoration successful and I'm thrilled.

Steps to Troubleshoot & Fix 1inch Issues

1. Fix 1inch Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart 1inch: Restarting the app will resolve most errors.
  2. Update the 1inch App. Here is how:
    1. On Android goto PlayStore » Search for "1inch" » Open 1inch: Crypto DeFi Wallet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 1inch » click "UPDATE".
  3. Clear 1inch: Crypto DeFi Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from 1inch servers.
    1. On Android, goto Settings » Apps » Select "1inch: Crypto DeFi Wallet" » click Storage » click "Clear Cache".
  4. Check 1inch app permissions. If any of these permissions required to use your device's features are disenabled, 1inch might not work.
  5. Uninstall and reinstall 1inch. If nothing else has worked, completely uninstall 1inch then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 1inch not working

2. Fix 1inch Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make 1inch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 1inch not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 1inch may not be able to connect to the Internet when running in the background.

Reported Issues