Contact Crypto Market Cap Customer Service

Why should I report an Issue with Crypto Market Cap - Portfolio?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Crypto Market Cap to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Fix that issue = 5 stars until then 2 stars or maybe uninstall.Great work guys, MONTHS OF PORTFOLIO DATA NUKED! App updated to latest version, and all my portfolio data vanished, only name tags remain, no option to save nor import old data! Thanks, for fixing the problem with ver6.0.1.My portfolios nuked, even after restoring them a lot is missing, and sorry guys I'll not send them to you, that is my private thing.

2. If I'm going to have to re-enter all this data, I'm moving to an app the lets me back it up.I gave this 5 stars at first but I'm dropping it to 2 because the portfolio function doesn't work.

3. I keep track of alot cryptocurrencies so its better to just open app ☹ I'll give it 5 stars if they ever added that feature.I think it's a really good portfolio app.

4. Honestly it has a much better interface than crypto news, coin gecko, etc as far as technical side of side things such as trends, reversals, patterns, you name it! However the news provided is an absolute joke.

5. It's still clean and fast and the ads aren't bad at all but I'll be uninstalling if this issue with my portfolio doesn't resolve in a day or two.Great app, specially to manage portfolio.

6. I would like to be able to set the automatic refresh time for Home Screen Widgets to refresh every 1 minute, or 5 minutes or 15 minutes or just everytime I unlock my phone.

7. I can't see my total income over multiple cryptos there are no widgets, good work really, you destroyed your own app with this update.

8. It does have a restore purchases selection but that only works for a very short period of time and then it's back to clearing ads and being asked to remove ads all over again.

9. 2 stars only for paying to remove ads but it continues to pop up ads asking if you want to remove ads all over again.

10. News service is good, but with some delay (common to most apps).

11. But after a recent upgrade, the widgets are no longer a available? Please fixIt's a handy app - once you have it set up.

1. Fix Crypto Market Cap Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Crypto Market Cap: Restarting the app will resolve most errors.
2. Update the Crypto Market Cap App. Here is how:
   1. On Android goto PlayStore » Search for "Crypto Market Cap" » Open Crypto Market Cap - Portfolio » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Crypto Market Cap » click "UPDATE".
3. Clear Crypto Market Cap - Portfolio app cache: Clearing cached data will force your app to retrieve the latest data directly from Crypto Market Cap servers.
   1. On Android, goto Settings » Apps » Select "Crypto Market Cap - Portfolio" » click Storage » click "Clear Cache".
4. Check Crypto Market Cap app permissions. If any of these permissions required to use your device's features are disenabled, Crypto Market Cap might not work.
5. Uninstall and reinstall Crypto Market Cap. If nothing else has worked, completely uninstall Crypto Market Cap then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Crypto Market Cap not working

2. Fix Crypto Market Cap Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Crypto Market Cap be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Crypto Market Cap not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Crypto Market Cap may not be able to connect to the Internet when running in the background.