Published by Terraform Labs

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About Terra Station

1. and connecting with decentralized applications running on the Terra blockchain.

Terra Station Customer Insights

1. Terrible product!It has i think a bug maybe,When i try to swap let's say Terra classic to Ust you'll get an error "insufficient fees;got:....". It seems cause of this error is lack ofuna and ust, But when you Let some Terra classic or UST to be remained either,the same error appears again.The second issue i have with Terra Station app is when you come to add a token and start searching in search bar the app immediately crashes and will be exited.

2. Much better than metamask.Here is where this app is falling short: -Security-wise once you are logged in, the app stays logged in, unless you force the app to close, which is concerning, in this day and age most apps offer the option to login using fingerprint (not a fan), a numeric code, or your password, and you need to use one of the three to log back in once you exit the app -I wish it allows for dark mode.

3. The worst is the error message popping out when attempting to pair to a Ledger, tries to blame the user for the issue, stating "Bluetooth error.

4. Looking forward to the next upgrade so I can hold ATOM, OSMO, KUJI all on the one wallet app!I transferred over 100k of LUNC coins and they have all but disappeared with no trace of them and no support to help locate them.

5. Just a preference because its easy on the eyes 👀Last update notes clearly state that the app should now support ledger connection.

6. Seed recovery feature is completely broken on this app for the current version as of 2021 10 29Great UI since the latest upgrade, being able to see governance and all.

7. Amazing functionalities such as the ease to connect to the DeFi apps built on Terra, and the instant token swap.

8. Are you supposed to put space or enter between each word? And when I try to edit the seed phrase in the textbox field, it edits it in a weird way, as if my cursor was somewhere other than where I placed it.

9. at 1st I was able to use it only with WiFi connection (with mb It didn't allow me to even load the page) and now not even with WiFi.Just downloaded so will give an update later.

10. When entering the seed phrase, it doesn't allow you to press the submit button.

11. I was able to use the app by connecting my wallet through chrome and I was automatically redirected to the app, logging in and my wallet was connected.

Steps to Troubleshoot & Fix Terra Station Issues

1. Fix Terra Station Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Terra Station: Restarting the app will resolve most errors.
  2. Update the Terra Station App. Here is how:
    1. On Android goto PlayStore » Search for "Terra Station" » Open Terra Station » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Terra Station » click "UPDATE".
  3. Clear Terra Station app cache: Clearing cached data will force your app to retrieve the latest data directly from Terra Station servers.
    1. On Android, goto Settings » Apps » Select "Terra Station" » click Storage » click "Clear Cache".
  4. Check Terra Station app permissions. If any of these permissions required to use your device's features are disenabled, Terra Station might not work.
  5. Uninstall and reinstall Terra Station. If nothing else has worked, completely uninstall Terra Station then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Terra Station not working


2. Fix Terra Station Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Terra Station be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Terra Station not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Terra Station may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi! I sent my LUNC to my Station Terra Wallet where I hold my LUNA, but I do not see the LUNC in my Terra Wallet. Where can I find it?

    — by Micaela 2 months ago

  • Hello,

    I naively sent LUNA from CoinbaseWallet to MetaMask over ETH network not understanding it needed to go over the Terra network and to a supporting wallet. The assets are in my MetaMask wallet shown as "LUNA Shuttle". Is there a way to salvage my investment and send it to my new Station Wallet?

    Thank you in advance.
    Walt

    — by Walt 2 months ago

  • Hi
    I transferred ANC (138.954693) from Binance to Terra station wallet on 23-3-2023 but its not showing in my wallet
    TXID: 2AC4DC515A744F4AC45B809DF2F5644CCFAA4A53AD323B801E42C5D8C84AF1B6
    ADDRESS: terra1wedetjnht3q3x5a2yfkmkn36k9slyk9hvf678u
    Please can you help me to sort-out this issue?

    — by Javed Anawar 4 months ago

  • I lost seed phrase

    — by Baylanov 4 months ago

  • Dear Terra Station Team,

    I've almost 450,000+ LUNC tokens delegated on Terra Station (For Windows) and I didn't log-in for a while. But when I logged in back to my wallet, the delegated tokens were gone. My address is here: terra12ha7azkcl9dnpc6at9wkkrwu74q0gehkglczlw

    Please help me to recover my lost assets. Thank you.

    Best Regards,
    Waqas Haider
    LUNC Fan
    Pakistan

    — by Waqas Haider 5 months ago

  • Withdraw my lunc to another wallet but have not received it yet.

    — by Kevin 5 months ago

  • How can I restore access to the terra station wallet if I only know the mnemonic phrase

    — by Петров Руслан Ринатович 5 months ago

  • Как получить доступ к кошельку terra station если я знаю только мнемоническую фразу

    — by Петров Руслан Ринатович 5 months ago

  • Hello, good time. I sent the entire Luna currency to the station wallet website for airdrop. Now I have lost both the user and the password, as well as the recovery key. I only have the proof of sending from the exchange to the address of this watch. Can you help me? Thank you.

    — by karim 5 months ago

  • Hello, I lost my LUNC during the gas fee issues that occurred in Sep.

    I've been following Edward Kim posts on twitter and filled all the required documents to get refund, however until today I haven't received my lost fees and I'd like to know how to proceed to get the reimbursement?

    My wallet address : terra10gyq6twmpwvd5qjaugtxkgu7czycs80ceecxfs

    Here are the links of the transactions on Terra Station :

    https://finder.terra.money/classic/tx/9BC7517FD1D62267BE1CE53A2025482F5977249FE96C000019D051041002424C
    https://finder.terra.money/classic/tx/DDAFFEABFCBD3D6883C60E3C6D58F49BD02DA42412EDEB2F5A5F2635128BCF90
    https://finder.terra.money/classic/tx/1AE246BFB9377168206983F8171FA07B198417BA9344CE454CE1297A0759D63B
    https://finder.terra.money/classic/tx/8E87F8A77C9D62BAA709EA51438DF56DD1731944D477A1504BA1D66754773E20

    — by Yuhan JIANG 5 months ago

  • I transfer lunc to binance from my wallet but I didn't do it correct and binance send them back to my wallet but never found again...

    — by Antonis Karros 5 months ago

  • Hi, when im trying to send tokens by terra station mobile. Application shows me the error at stage "Select a ledger device" "Error: Request failed with status code 404. Of course i choose ledger device correctly.

    — by Jakub Szkat 5 months ago

  • Hello terra ,
    I made a withdrawal of 10529.483236935 of LUNC from coinpayu it’s successful but I’m yet to receive the coin into my terra station wallet please fixed it .

    Bellow is my transaction ID; https://finder.terra.money/classic/tx/65B3EA9F60319E147C040206CA0F47468B0DC1A3757EB7464B442A2BC3CACE65

    — by Walshak 5 months ago

  • hello, im trying to undelegat my coins from a jailed validator, it gives an error code 3, can you assit me to, get my coins un delegated, thanks,

    — by George Horton 6 months ago

  • I sent luna from my KUCOIN accnt. to Terra Station wallet but I sent it to the wrong address. How do I recover this transaction

    — by sean stephens 6 months ago

  • Hi I send lunc from Binance to station wallet but it’s doesn’t come and this is my txid and my transaction on 5/31/22 C6E896CD93A46F980ADCA147DA89D39C50E7F2EE1CF509BB113CDB22E9965122

    — by Alireza Parsadmehr 6 months ago

  • Hi there, I bought 189,000 UST before the crash and was given a wallet with the Luna 2.0 that people received as a result of the crash.
    I had a terra station wallet and the address is as follows: terra16h9ausp3uejr8a80t65jm3wgmnve0yttm4rtvx
    everytime i try to recover the wallet, it creates a new wallet with a different address.
    is there any way i can recover this wallet with the above address to access my Luna.
    thank you
    Paul

    — by Paul 7 months ago

  • Hello Dear Terra Support
    I Had 5000 LUNA in my terra station wallet and I undelegated it from my validator(terrascope).
    but when i check it out in terrascope history i found that i will be release to Not Bonded Tokens Pool(Module) but it should back to my wallet address instead, would you please follow up what is the problem and solve this issue for me
    this is my terra station wallet address
    terra1zm8kx76rae4y0vs7zk93g9zyvf2yns6jltedty
    the release time after 21 days is 6/6/2023,(three more days).
    please help me to solve this issue, why this problem comes to me after undelegating.
    please don't let this happened.
    THANKS SO MUCH

    — by moakbari 11 months ago

  • Please help I send my money but I Didn't get the money

    — by Damian 11 months ago

  • Wysłałem na swoje konto luna Clasic ale nie dotarły na terra station

    — by Damian 11 months ago

  • Can you help in my wallet recovery
    Please I lost my Mnemonic cause my mobile was disabled





    Please help
    I can not reach my Wallet with almost 9000000Lunc in statking status in tera station

    Please assist how to recover I do not have the set of Key Words as my Mobile is disabled



    wallet address,

    terra18lvzpgaa24gfz2xudxe87tetzgdgtk6l5gd9tt
    terra station aname hamid61


    TX ID transfers from binance to terastation

    6CD1CF03F2DB6B2BF74B01AF4EDEAC6049719310C6EC079016EDB9BDD3DD4AEC



    Dr Hamed Yahya Hussein

    971502608873
    Can you please help

    — by Hamid Hussain 11 months ago

  • can you please assist me in recover back my 8500000 Coin in statking status in my tera station wallet which my mobile is disabled and I can not access and I forget recovery key

    the wallet address terra18lvzpgaa24gfz2xudxe87tetzgdgtk6l5gd9tt
    Please assist in this and let me know

    Looking forward to hearing from you


    best
    professor Dr Hamied yahya hussain
    971502608873

    — by Hamid Hussain 1 year ago

  • Good day telephone lost terra wallet was there , how to recover , I have only wallet name and wallet address as copy link
    please help

    — by Hamid Hussain 1 year ago

  • witam wczoraj zrobiłem przelew z portfela na giełde pieniądze nie doszły.prosze o sprawdenie dlaczegho i zwrócenie moich pieniedzy .jakoś 160$

    — by Paweł 1 year ago

  • witam wczoraj zrobiłem przelew na giełde pieniadze nie dotarły chodzi o 160$ które zagineło .prosze o rozpatrzenie sprawy i zwrot gotówki!!

    — by Paweł 1 year ago

  • I am not able to withdraw my rewards or do anything else on Terra Station. I was fine for several weeks and then I suddenly wasn't able to do anything. I was prompted for my password and couldn't access the boxes to input gas fees or anything else. I would appreciate any help.
    Thank you,
    Dave Markos

    — by David J Markos 1 year ago

  • Please help! My wallet was hacked. My all lunc was transfered to "terra1frh79vmtur5fmrghz6gfjvfhpa3u2c0uemv4af but i did not.

    — by Mean 1 year ago

  • I tried purchasing terraport but it kept giving me an error of contract. I requested the helpline they asked for my wallet address and said that the bug in my account will be resolved in 2 hours.now my assets of ustc are gone from the wallet and I am still unable to purchase terraport.

    — by Faraan Ali 1 year ago

  • I have looked at the deposit fees I got charged for sending lunc to terra station and the fees I got charged for sending lunc back to kucoin and the total fees are 4,833,374.28 roughly so why did I loose nearly 12million Lunc. Can you please look into this please ASAP and get back to me, as there must be some kind of mistake, as anyone with a large holding of lunc would not store on terra station if the fees are that ridiculous.
    regards
    SIMON BULMER

    — by simon bulmer 1 year ago

  • please explain to me why your fees are so high, I withdrew a large amount of LUNC 1214000000 roughly and only ended up with 1202000000 in my kucoin account, so I lost 12 million Lunc, are you kidding me please explain. Now I am forced to leave it on the exchange as if i move it back to the terra station wallet and decide to move it again I will be charged another 12 million lunc which is ridiculous. PLEASE EXPLAIN WHAT HAPPEND TO MY 12 MILLION LUNC

    — by simon bulmer 1 year ago

  • Hi. My LUNC has stoped generate profits from delegation. There is still the same amount of reward LUNC. Also, it's not possible withdraw rewards. When I tried to do that there was information that "account sequence mismatch, expected 265, got 263: inorect account
    sequence: invalid request" The same sentence was appeared when I wanted to send tokens. The same problem is on app and web wallet. I use ledger to login. Please help cause I delegated over 14.5 M LUNC and can do nothing.

    — by Wojciech Wójcikiewicz 1 year ago

  • Do you have a way to track stolen crypto from a wallet address?

    — by David Wilbert 1 year ago

  • Hey I transferred 30000 Lunc to Binance I forgot to input the memo please help me and cancel the transaction. This are the details.
    My Address terra1660krgdphqtcc0rvqynxd2n0tvc90er4nls89v
    Binance Address terra1ncjg4a59x2pgvqy9qjyqprlj8lrwshm0wleht5
    Transaction ID TX Hash 226E02F8DF2D6368779AC671ED355D354FD07FF88C5ED6E43F2E09229164315B

    — by Jibrin Yusuf 1 year ago

  • انواع ترجمه
    ترجمه نوشتار
    فارسی
    انگلیسی
    نوشتار مبدأ
    سلام. با عذر خواهی .قرار بود برای کیف پول بنده ۲۵٪ از ارز دیجیتال لونا در تاریخ nov.24.2022 رها سازی شود ولی انجام نشده است. لطفا پیگیری می کنید.
    ممنون
    سلام. با عذر خواهی .قرار بود برای کیف پول بنده ۲۵٪ از ارز دیجیتال لونا در تاریخ nov.24.2022
    Hello. With apologies, 25% of Luna digital coin was supposed to be released to my wallet on Nov. 24, 2022, but it has not been done. Please follow up.
    Thankful

    — by Jahan 1 year ago

  • Hello dear Terra Station team

    I have a problem with my terra station wallet. Unfortunately I have forgotten my password and my 24 words . But I have access to my wallet on my chrome extension, and also I have the private key.
    But since I dont know the password, I cannot do any transactions.

    Could you please help me figure out this issue?

    Thank you very much

    — by Mohsen 1 year ago

  • This is a follow up to a complaint i just filed. Here is the tx for 47LUNA stolen from my TS wallet. Please help me recover.
    https://finder.terra.money/mainnet/tx/5e12a1ade2dbf271bba27700d6a4d6d59ae74bd70fc49948694061c9de89dcbb

    — by Christian Beecher 1 year ago

  • My wallet was hacked and 47 LUNA sent to this address: https://terrascope.info/mainnet/address/terra14vvvv68usk0sk5at33t4v2ch7npp0uty3mffs5. I need help in recovering my assets.

    — by Christian Beecher 1 year ago

  • Sent LUNC from Binance to Terrastation over 36 hours ago and still hasn’t showed up?
    What do I do next?

    — by Brian Adams 1 year ago

  • Sent LUNC from Binance to Terrastation over 36 hours ago and still hasn’t showed up?
    What do I do next?

    — by Brian Adams 1 year ago

  • Luis Milo
    Wallet Name
    Lunaclassic
    terra1n66sf8qfr56wrg4g80ngy0xw5fq9z273r86g52
    I sent Lunc to my Terra Station wallet on 12/20/22 from Binance 2504985.497005.
    now i no longer have access to my wallet.
    can you please help me?
    I didn't save my password
    my recovery phrase was unfortunately translated into German and doesn't work.
    Can you transfer the amount back to binance or set up access to my wallet for me?

    — by Milo 1 year ago

  • Hello,my computer crashed and had to be reinstalled.I dont have seed phrases and private key.I was always logged in with the wallet.I know the adress in read only mode and i know my name and password.Can i recover my wallet?

    — by SvetlinNikolov 1 year ago

  • Dear Sir, Madam,

    I have yesterday sent some Lunc from Kucoin to my Terra station wallet. I can see in my history off the terra station that it came in but approx 10 minutes later it was moved to another terra whallet thats unknown for me! Please can you assist me in this matter? It was approx 10840000 lunc coins!

    — by Ronnie 1 year ago

  • I didn't save my terra station password
    Unfortunately, I saved the recovery words with the google translated into German
    now i can't restore the wallet
    should i send you the recovery words?
    or the transaction from binance on terra station with 2504985.497005 LUNC
    the address of my wallet
    terra1n66sf8qfr56wrg4g80ngy0xw5fq9z273r86g52

    — by Milo 1 year ago

  • I transfer luna classic to my wallet..i can't find them.. what's wrong?

    — by Antonis Karros 1 year ago

  • Recently acquired a new phone and number..
    1 518 488 8822 is old
    1 607 542 5588 is new
    Cannot log into my wallet
    Please let me know what I have to do or what you need from me to fix this issue
    Thankyou
    Also don't gave wallet info as well

    — by Edmund collier 1 year ago

  • i get the error, account sequence mismatch, expected 406, got 405: incorrect account sequence: invalid request

    Any ideas on how to fix this. It won't let me do swaps or claim staking rewards.

    Thank you in advance.
    Sparky Lerner

    — by sparky lerner 1 year ago

  • I sent luna classic to my wallet, but don't receive it is in my kucoin wallet yet.

    — by Farrokh 1 year ago

  • Hello I'm Sammy candelaria and I'm trying to get my money back from the deposit I put on your wallet it's not showing up

    — by Sammy Candelaria 1 year ago

  • Every time I try to send coins from my Coinbase wallet to my Terra Station wallet, I get the message that I need to enter a valid Terra wallet. Not sure what's going on and I'm in need of some help.

    — by Adam 1 year ago

  • i forgot backup phrases and key to log in my account..my phone just factory reset..i already staking my lunc at allnodes..how can i recover my account..

    — by khairul hafiz 1 year ago

  • I put my lunc coin for staking and I have staking reward now , trying to transfeer to my binance account but not possible saying you have no enough fees coin in the account , but I have and many times in the past I did transfeer this time I can not
    please assist in that regards
    best

    — by Hamed yahya 1 year ago

  • I want to stake my coin. But station is down!! Anybody knows when the terra station will be live again? Are there anywhere I can stake #lunc?

    — by Emdad 1 year ago

  • Hello, I have since the implementation of the fees on terra station wallet the problem, when I try to withdraw lunc from my wallet, the fees are extremely high, the amount goes down but the withdrawal doesn‘t work. Six or seven times the same issue. Please help me. Thanks.

    — by Johannes 1 year ago

  • Bonjour j'aimerai avoir un contact car je viens de me faire vider mon terra station

    — by Leandro Da Conceicao Vaz 1 year ago

  • Hello, I am contacting you following the loss of my secret phrase to access my terra station wallet.
    I know my username and my password but unfortunately I no longer have my secret phrase.

    You can help me.

    Thank you very much...

    — by Sturchler 1 year ago

  • bullshit tryinttogethelpnow somweone stold mycoines

    — by shane 1 year ago

  • Hi I lost 40 million Tara classic coin from my terastation account. I don't know what is going on. its Show me the remaining amount is 0.1

    I see some transaction is going without my permission only I am having my private key and password. please help me.
    tihs is my email samuel.almedom@redacted
    terra1he6emc7lzxyyqlh6n8hkw6rrqr92fl4jajl2yc

    — by samuel almedom 1 year ago

  • Bonjour ,je viens de me faire voler mon transfert sur terra station,1300 euro d ustc,vi1 des personne malhonnête, pouvez vous m aider?

    — by Martial 1 year ago

  • I have a question.

    I forgot my password on terra station and attempted to recover the wallet with my seeds phrase.
    Not sure what happened but I do not see my coins anymore.
    When I look in the history I see transaction details that the amount was transferred from my address (terra1vq0d88yk5m878vt9ggwdq97wp2g66035cn77ke) to another address?
    (terra1d9jrjd8tf585y9d5mgqr7mlpdc9ar80cgatm7r)

    Can you please help out how to return the coins?

    Thanks in advance.

    Best wishes Patricia

    — by Patrica 1 year ago

  • yeah... I actually unconnected my terra station wallet and now I can't get back in.....I can't seem to find my seed. I can get the wallet address I sent my lunc to. Unfortunately I'm not super well versed with all this. I was attempting to connect to the anchor protocol because the earn button for their platform dissappeared and I wanted to get that ustc back... anyway, I appreciate your time and recognize this is the worst question. Thank you

    — by James 1 year ago

  • Hey i just did a transacionar 2 days ago from KuCoin to TerraStation foi 16€ Worth of Lunc i have the proof to confirm it and i Never did get the Lunc um my wallet

    — by Bernardo 1 year ago

  • I have over 3000000 Terra classic tokens missing after undelegation not showing up

    — by Andrew VanDergrift 1 year ago

  • I have withdrawn my Luna coins from my account to my Binance wallet this was 4 days still they have not came ??? This is my adress terra1r593x2h7nv8rl26as8fr06ga97dru58mzcr5f3
    Please help me find them thank tiu

    — by Rahee 1 year ago

  • Good morning. I have withdrawn over 400 000 LUNC from Crypto. Com into my NEW wallet and now it's been over 10hrs and my funds have yet to show up in my Terra Station wallet.
    How long does the first or any transactions usually take from Crypto..com to Terra Station.

    I am worried as a new user.

    Thanks!

    — by Eliane Pfeiffer 1 year ago

  • HELLO I HAVE SENT CRYPTO LUNC BY MISTAKE ON A BAD CAN YOU SEND THEM TO ME THANK YOU IN ADVANCE YOU WILL FIND THE INFORMATION FOR THIS TRANSFER ATTACHED
    ID : 0xf668b873d657b2e746a56621e507dfcd20b80f169813384cbdff31eeedf53635Send
    Completed
    Transaction ID:
    0xf668b8...edf53635

    From:
    0x2c7b79...910C8A87
    To:
    0x035a9d...d0C4D3f4
    Network Fee:
    0.00266833699868835 ETH
    Date:
    09/15/2022, 09:25:11
    crypto : 257,341.41892576N/A Wrapped LUNC... (LUNC)
    https://etherscan.io/tx/0xf668b873d657b2e746a56621e507dfcd20b80f169813384cbdff31eeedf53635
    waiting for your feedback
    Mr bidaux

    — by BIDAUX 1 year ago

  • Hello terra support. About 23 days ago all of my Lunc was undelegated, then after the 21 days was stolen and sent to a totally different wallet sent by someone other than myself. I have never sent money outside of terra station only from other wallets to terra station.

    — by Rachel Anderson 1 year ago

  • I sent my LUNC from Kucoin to terra station and did not receive it

    — by Philip Fico 1 year ago

  • terrastationV2 hello. I am trying to access my wallet in Terra Station on my mobile. My wallet does not appear at all. To "recover" wallet. What is "Mnemonic" is this the seed phrase? It shows as "Invalid mnemonic" in red when i type the first letter. Pse assist

    — by Jen 1 year ago

  • I have a 1000080 Luncs staked with Terra Station wallet under “amanturi” and delegated to Orion and TTLG Money. After 9 days they become Undelegated and to be released in 15 days time. Please help me to restore or save the Luncs. Thank you.

    — by EISEN NG 1 year ago

  • Hi,
    I lost my seed phrase, account name, and password...
    Luckily I can still access my wallet.
    Would it be possible to create a new wallet, transfer my luna classic out of the old wallet to the new wallet and delete the old wallet?
    Can I use the new Terra Station Wallet with my Ledger Nano S plus?

    Regards
    Frik

    — by Frik Janeke 1 year ago

  • terra station is not secure. 4 days ago my terra station was hacked. i now have the whole lunc undeleation there. some part of the lunci was also sent out. all lunc undelegation
    and approx. 4,000 lunc that was free has been transferred. stolen.
    undelegate lunc shows sent to my own wallet address stolen lunc sent to terra1adjdta8lcf7xkn9pjk3tj2s9zh5c6xchc83a4c. I have changed my passwords.

    — by andrus Kukk 1 year ago

  • Hi,
    I never did get any Luna 2 airdrops. I had 3million luna classic tokens at Gemini crypto exchange before the 1st airdrop but didn't get the airdrop. How can this be rectified? What do i need to do to get the airdrop?
    Thanks

    christopher

    — by christopher 1 year ago

  • I have a qr code, key and password but i cant import my wallet. An error has occured. Invalid hex string . I cannot move my crypto to another wallet

    — by Maciej 1 year ago

  • Terra station wallet in read only but needs to be functional to be used to delegate

    — by Timothy Davies 1 year ago

  • Hi, Kindly ensure that my 10000080 LUNC under Account "amanturi" Undelegated now are not released. I suspect the account had been hacked yesterday 29/9/2022.

    — by EISEN NG 1 year ago

  • I have an account in Terra Station under Username "amanturi" . In the last 6 to 8 hours I noticed that the 10,000,080 Lunc delegated to Orion Money and TTLG had been undelegated by another party

    — by EISEN NG 1 year ago

  • I have an account in Terra Station under Username "amanturi" . In the last 6 to 8 hours I noticed that the 10,000,080 Lunc delegated to Orion Money and TTLG had been undelegated and ready for release in 21 days. I suspect its been hacked. And the staked Lunc has been sent to unknown address. Kindly stopped the release for rectification

    — by EISEN NG 1 year ago

  • Hello I’m trying to add Terra Luna token but when I try looking for it at add token terra Luna is not on it?

    — by Andrew Leitold 1 year ago

  • Sorry. Email is wrong
    klinikng1@redacted

    — by Ek Ng 1 year ago

  • Just one question. I have staked LUNC with validators and unstaked 23 days ago.
    Token is missing now. I contacted one admin in the telegram group and he showed me to key seed phrase in a link but failed the validation.
    He then said to back trace and he also gave me a case report number.
    He also asked me to send the equivalent undelegated LUNC sum.
    Just tell me is this a approved method and not a scam
    From Dr EK Ng

    — by Ek Ng 1 year ago

  • So I had terra Station on my phone and I was deleting some apps and I accidentally deleted TerraStation and I forgot the key phrases to unlock it but I still have the address to send the Lunc is there still a way for me to access it?

    — by Andrew Leitold 1 year ago

  • I am not seeing my tokens after Undelegation 21 day has passed

    — by Andrew Vandergrift 1 year ago

  • Dear STEPN customer service
    My name Hai Le. Please help me. I can not log my STEPN account because I lost my device, I don’t have Authenticator to log in STEPN in another device. Please help me, thank you so much.

    — by Hai Le 1 year ago

  • Wallet is read only mode

    — by Timothy Davies 1 year ago

  • Dear Sir or Madam,

    my terrastation app has been hacked, and all of my $LUNC has been stolen. Could you help me?

    Thanks in advance,

    — by Erasmusflow 1 year ago

  • I did undelegations my lunc but i dont see in my wallet . Where is my lunc’s ?
    Please help me

    terra1f3rakxl8leqeztdj2h582u2crsefpfnd80mhh8

    This is my adress

    — by Sedat düldül 1 year ago

  • hello, i have a problem in fork terra my luna is blocked and staking was charged for some time. nothing has been charged for almost a month and valiador is inactive, can you do something about it? greetings

    — by Cm5 1 year ago

  • Good day.please I bought Luna classic through an exchange platform but it seems my Luna classic hasn't appeared

    — by Tahiru 1 year ago

  • I sent Lunc from Lbank yesterday. Has not arrived yet.
    9CF075CB4A64D411FAE9BD286A74250D285D27515F4CB9CABA3609AD32D65377

    — by Roland Dek 1 year ago

  • I've sent some LUNC to my Terra station wallet and the Terra finder has confirmed the transaction is a success. Yet there is nothing in my account. Please help

    — by Brendan Liong 1 year ago

  • I tryed to send crypto.com without memo details send money two times and my wallet say, "coins reguired transactions" and money didnt camed, only 11e but anyways.

    Hash:

    D9E4F001E46EB92FBCBE97AD16E9C8BDC9532D3DD05C820DC6AD9934560541D0

    MsgSend
    amount
    38,620.718422 Lunc
    to_address
    terra1s6kauf4ezy0ew0r25eytht2dc9s5xmzt0zqlzq
    from_address
    terra1vyqu70zp92ljg0g3xwh9028hfyjzuhlrxlwn2f

    And

    Hash:

    20472aa62748a2fac3c5aaeacf2fe82fbd888b2896f93ff470bcf39f3b261de4

    MsgSend
    amount
    3,825.905844 Lunc
    to_address
    terra1s6kauf4ezy0ew0r25eytht2dc9s5xmzt0zqlzq
    from_address
    terra1vyqu70zp92ljg0g3xwh9028hfyjzuhlrxlwn2f

    So, could you return or just put the money to my terra station wallet?
    (terra1s6kauf4ezy0ew0r25eytht2dc9s5xmzt0zqlzq)

    — by pirjo 1 year ago

  • hello Terra team


    I have a problem with my password so I can't re-delegate nor de-delegate because it's always in correct password...

    please help me to recover my password

    thanks

    — by RONNY WAHYUDI 1 year ago

  • hello Terra team


    I have a problem with my password so I can't re-delegate nor de-delegate because it's always in correct password...

    please help me to recover my password

    thanks

    — by RONNY WAHYUDI 1 year ago

  • Can't send out LUNC, from Terra station, always appears on screen insufficient fees what is the solutions.

    — by James uchenna 1 year ago

  • Hello dear Tera Station,
    my withdrawal from binance didnt arrived in my Tera wallet.
    Pls help

    — by Marc 1 year ago

  • I sent Luna Classic to my Terra station account but still hasn’t showed up, I need some help getting my coins back please

    — by Ricardo Torres 1 year ago

  • Yesterday I mistakenly sent 2,000,000 $LUNC from Kucoin to my $LUNC DAO... I was wanting to Stake my $LUNC.... The withdrawal was successful on Kucoins side, so they cant cancel it... Im hoping you can help me cancel this deposit.. its my address it was sent to.. just the wrong coin...

    — by Aaron G 1 year ago

  • i opened a terrastation account on 20-03-2022. I deposited $5,113 into my wallet but know my history is showing nothing. Kindly assist.

    — by Ayo-Vaughan Folorunso 1 year ago

  • hello
    2 day ago i have issue a ledger x has been hack of connect wallet and use 24 word phase this thissyncnetwork.net fake website!! had stole 2 milj lunc use ledger hardwar error from my wallet terra station. this address stole terra10dgt0llfxs5c8aepjn8skjaxtg90ezl7um5ck5...
    mine address ledger x of terra station terra1cpdfqke7gle5d0fm4h7gkujpe36tawdx8jcprd...i have stake undelegations wait for 19 days..
    i have new create ledger x ...can you 19 day send to me wallet new wallet? after 19 day thank you

    — by Duc Nghia Stolk 1 year ago

  • I have lost my key... please help to recover my wallet key

    — by Harendra 1 year ago