Contact Go Program Way2Go Card Customer Service

Changed password

I need to know wat is goin on with my transaction disputes i'v been as patient and nice about this and now I'm getting really agravated despite of the thousands of dollars that your bank authorized without my knowledge and approved this violated every pollicy u claim to be behind so if u don't want me to take evin more level action please I'm pleading to whoever this may CONCERN THANK UOU LISA Abel

Im so up set right now I used an ATM in kings beach ca did a withdrawal for 300.00 and no money came out I called my waytogo card and it said money was takin out of my card this happened on Sunday Dec 5 2021

I want a copy of all transactions on my account?! I know my money isn’t adding up to my prior balance please contact me about this fraudulent activities

I can’t access my account online it says to register and when I try it says info doesn’t match what on file for my card cvv or program info

I have'nt recieved any bill. i'm getting the wrong information when I try to contact company

Okay finally I was able to access my portal and complete the last steps of verification with ID me but its been a few days and my account is still dry...what should I trouble shoot?
Thanks,

I received an alert to my phone when a transaction was taken out of my account. I immediately call but I couldn’t get through, i need my account to be locked

Can't log in don't remember even doing a username and password need help with some account info from Feb 2021 asap

I need the money on my card y'all have it where can't use it . If not fix soon calling the news people need there money

My card keeps getting declined and I have things to do

my Participates id is not working

How much will it be

I need to know when I get deposit

I am a VICTIM of FRAUD and I cannot access the way to go app because the culprit has control of it

On the Florida Reemployment site is stating that money was issued on 11/16/21 to my Way2go debit card. I have never received a Way2go debit card, nor requested one. This is my first unemployment check issued and I originally asked for it to be direct deposited. How do I get my money, or way2go debit card? Please assist ASAP because I have waited 3 1/2 months for my 1st payment.

The GA DOL sent to you payments to be added to a card. I started calling last Monday to have the card expiated to me & was told it had been done & I would have card Wed but wed came but no card. I called back on Wed & was told it was expiated & I would have cared Friday 19th but didn't get it. was told I could call back later fri night for tracking number but when I called they told me to call back on Monday. Here I am a week later and I still do not have my card and my car is going to be reposed for non payment. I asked the lady to speak tgo a supervisor and then I asked the supervisor to speak to their supervisor but they would not let me speak to them. Number 12 on the list of terms for use of the card , you have an obligation to get me my money in a timely manner. If you do not get my deposits to me in a timely manner you can be held responsible for any adverse effect not getting me my money in timely manner . So with this being said I am going to file a complaint with the BBB and with the US Dept of labor * the GA DOL. Your company has had my money for over a week and this is not right at all!!!! I can be reached at 706-218-3093 Iris Bailey

I need my card unlocked to were i can use my money and take it off this card this is stupid i get my money then yall lock my damn card unlock it please

My card will not work. I don't understand why

I have not received my money for child support! Was supposed too have gotten it on the 12th. Wanting to know whats going on. Thanks !!!

cannot use the app to check my balance cannot use it at all

No puedo activar la tarjeta q me enviaron por falta de seguro social pero no tengo un número de seguro social que puedo hacer

card is locked cant withdraw nor purchase

can you please unlock my card its not letting me withdraw or purchase anything tried calling the card number not giveing option to speak to rep

When asked how to find account number and routing number you sent me a message of to many attempts some dumb b.s. bout robots and my access has been limited instead of letting me know how to find account & routing numbers. Thanks for nothing.

Please tell me how to transfer funds without saying go to funds transfer feature

My complaint is listed 5 hour ahead of actual listing

Just tryed to pay auto insurance again, after trying 15 minutes ago and also trying yesterday. Declined every time.

Trying to transfer some of the funds to either my Chase checking account or to my Chase debit card. I can't find a routing number or account number for my way to go card. I read in the brochure under enhanced features section that I could transfer funds to any U.S. bank using bank transfer feature. Where do I find this and how do I do this.

Trying to pay my auto insurance with my way to go card . There is more than enough funds to do so but it keeps getting declined. I've done this in the past with no problem.

I have waited on hold for 3 1/2 hours trying to follow up on a dispute that I filed on October 26, 2021 I was supposed to have a provisional credit deposited into my way to go program at Card and I have not received that I need to speak to somebody about it immediately I need the provisional credit that was promised to me within 10 days

I am locked out of my account on the app says to contact customer service, when I do call it says it can't access my card to try again later how am I to resolve this issue if I can't get a hold of anyone?!

I am due a refund but the company. That sent my refund sent it to my previous card, which is now invalid bc I have a new Way2go card, I keep calling the card numbers but I can't actually talk to anyone bout getting the refund transferred to my new card

The login is rejecting ALL of my security information. Very frustrating! It’s telling me that my eppicard information isn’t good to log in with but I don’t have an eppicard .

I been haf a dispute going on since june 2021 for $740.54 And I only got $65.04 I'm trying to get the rest of the money that's owed to me can someone please help me please

I’m locked out my go program app trying to get into my account

I have a pending refund on my card for GrubHub at Burger King on November 1st when will it be available for use I have been trying to call the card can't talk to anyone

I can NOT figure out how to get my card unlocked
HELP

I can't reach a live agent. I can't make any purchases online. I was able to pay one bill and that's it. When I tried to purchase groceries and pay my rent, it's not allowing me. My card has more than enough funds. It's saying contact your financial institution.

Eppicard switched to
This and I receive child support on tuesdays and every other week on Thursday why is my money not on my card and it came in on the first I don’t have time to play games exp
When I have bills I need to pay please contact me back asap if it was gonna be a problem
For
People to get they child support that’s crazy

Took $20 dollars off my card for me to get a replacement card faster and it’s not going to be here for 7 to 10 business days need to talk with someone asap

My money was loaded to my card & I was incarcerated. My girlfriend stole the money off my card. I was having a friend helping me & y'all excepted the dispute & reimbursed the $3400 that my girlfriend had stole. But then you reclaimed it when I believe you understood that my friend helping me wasn't me. Which she apparently claimed to be me for the purpose of making the claim. I wasn't aware she was doing that. I am in dire need of that money & need someones help. Can you give me the # to who might handle this for

card getting declined

Why my accoubt is locked iim trybg to acctivate my new card and i cant

No puedo hablar con un representante

I'm trying to activate my card but it's giving me a hard time and now it's locked

I tried to activate my card a couple times but it kept just repeating itself over and over and now you lockedmy card how do I get it unlocked

I need a card, I never received my 1st one

This app don’t work

Please call me back about way2go card AZ. Can not get online with this card says my info I put in does not match your records PLEASE HELP ME. 575-313-1471

I can NOT register my card online, it states the info. I am inputting does not match your records I need help with online way to go Arizona unemployment debit card to view my account

Called my card available balance 245.95. Go to use it decline. Look online $0 but shows my direct deposit and no other transactions.

Will you delete payments to my account for put 9 news of this app it was worthless and overcharged three payments in one month for nothing for nothing for nothing

I need to dispute a transaction. Thats the reason i ordered a new card. No one fixed the problem

My card is declining all transactions an i dont know why there is a positive balance

Money has been deposited to my card on 9.24.2021 from GADOL but my balance says $0.00 where is my money?

Cancel card. Direct deposit to bank account I had before this card

I can't seem to get in touch with a human or anybody to get a copy of my tracking number for my expedited card

I'm locked outta my card I tryed the pin too many times and I called the customer service number and it won't do amythin

My card and account was disabled and I have lost my card

Can someone help me please i had talk to someone week or so i got a call from u saying my acc was 0 balanace this neva happen to me before younglady was speaking to said someone use my card to wine n spirits and some baby place the last time i used my card was at the dmv and racetrack gas station she said i should get fraud form in mail.and mail back order get my money refunded back to me i had like i think 8sumthn close to 9 hundred left on my card wen this all accuredcan someone call me 9548326230 please i needed money to pay my rent

I received an email that my address was changed on my Florida way 2 go unemployment card and I don't know what address it was changed to and I already cancelled my card before receiving that email.i need to know what address it was sent to so I can make sure it's being sent to me

I have a pending transaction from 9/1 i accidently paid twice. Two charges of 659.00 one was 8/31 the other 9/1. The merchant extended stay hotel. One of the charges they received. The other is still pending they tell me I need to call my bank or card to have them release it. They have been paid their 659
Mine will not drop off. Please help

I have just received my card. It will not validate and has now locked me out. I need to get this fixed immediately. I have been waiting for my unemployment for a month and can't speak to an actual human.

I had $71.92 last night as my balance I just checked and now i have $15.10

My name is Wilson Dennis, Please I want to change update my Way2go address on file and mail a new debit card to my current address. Thank you
Address on file: 8390 N. Mountain Stone Pine Way, Tucson, AZ ,85743
Current Address: 108 Wild Ivy Ln, Maylene, AL 35114
Last four digit SSN on file: 9574

hey i need help

I would like to verify that I am in fact being issued a card and not needing to try and get a new one, but I can't get a person to save my soul. I have tried at least 4/5 different numbers and nothing. No option to speak to a representative is even available for someone to attempt a conversation.

Hi! I just want set up a PIN and activate my card but there is an "authentication is locked and cardholder cannot perform this operation". Talked to different reps about this issue but nobody was able to help me out. It started out with the security question and I know the answer but keeps telling me that it is incorrect. I just want to be able to set up a PIN and use the money on the card

I got an email saying my address has changed. I did not change my address. It's
Shirley boggs
313 hallwood dr
Evington va 24550
And there is to scams on my card one is from julysun and the other is 55 dollars and some. I haven't received what I order so I think it's a scam on my card

I'm still waiting on the form that was being sent to me. How much longer???

I need someone to call me back please. My number is 434-229-8167

I have been trying to reach someone by the number on back of my card for 2 days because my card has been flagged for fraud. How do I contact y’all if the number provided is not picking up?

My card is not going through please fix

I can not reset my pin# for my card on the app

I received a text the other day saying there would be a deposit for $603 on my Way2go card but I do not have that card. Can you please call me at 908-878-9042

Been calling for an entire week. 3 different numbers. No one answers. On hold for over 6 hours daily. I want my card unlocked. And can't do that when no one wants to answer the phone...

can not access website keep getting error message. Can't tranfer money via venmo from my card

I couldn't use my card and I need money for my son school sport stuff

My card is suspended.can you please unsuspend my card ending 2214.all the transactions I know about them my grandson got a hold of my card . please locked my card.

My card is locked I need to unlock

Went to the bank to withdraw money at the teller card didn't work, tried atm same problem. I called customer service and no human answer just recordings. im very frustrated. the web side is not working either. can some one help me please.

Possible fraud - I have not received my 9/1/21 transfer of 270.00 and $288.00 even though I received an email that the transfer TO ANOTHER BANK ACCOUNT WAS SUCCESSFUL. I never authorized any changes on transfers with my debit card. Today, 9/9/21, I stopped bank transfers from my debit card. Please look into this activity and let me know if the 9/1/21 transfers went to MY ACCT ending in x850. Thank you.

I filed for my unemployment insurance in Nevada last Sunday and I have yet to receive my money. I called the WaytoGo card to check my balance and the money is not there. I know it was a holiday on Monday, Sept. 6th but the money should be in my account by now

I would like to request stop automatic transfer.
I lonciann no longer would like auto transfered to vibe credit union
Please leave on my way 2 go card
Monthly payments from F.o.c
Please transfer payments back to my way 2 go
Thank you..I can't reach out to customer service.ii thought i resolved last month

How do i unlock my card

My card keeps getting declined even though I have money

I ordered a new card and i hit the option to expedite it being sent but when i call it says 7 to 10 days and i cant get a rep

when i first got on unemployment they sent the first 4 back pay on way to go card instad to my bank, i have contated way to go csrd about this and unemployment too but i was sent a letter stating that their was no fraud but yes there was ad i had to pay taxes on that this year now i want my that own to me and my pruff is te eail you set me that with someone name not my name and iy the sae name that was about the frist i contact yall f this give a number

I enter my user name but the image doesn't match to enter password to sign into the app. I may not be entering the user name correctly because it's been so long since I got the card & activated it before I got approved for benefits. The 2 usernames are JCAMP51045 or JCAMPER51045 & the password is on this email can someone please help me sign into my account so I can see when money is deposited. Thank you for your time & have a Blessed Day.

I am trying to activate my replacement card and when doing so my account was locked how do I unlock it

i am not able to login my way2go card, it says my account is currently disabled. what is going on?

I thought I activated my card when I got it. I do have a pin# already so I'm sure I did.when I try to login the app it stops right after I put card # in & says there is no match for this account. I already called customer service & they told me nothing after 1 hour & 15 min wait. He transferred me back to the very number I called at first waiting all that time for nothing. I am approved for UI & I need to know wha t to so about this asap!
Thanks

My card has expired. I haven’t received a new one either. The numbers on the back of the card doesn’t allow u to talk to anyone. This card is for when our plant is down and we have to draw unemployment it goes on this card.

I filled a dispute for unauthorized charges on my card, and i haven't heard back from anyone and still haven't seen a refund.

I'm trying to transfer money to my bank however system is saying I enter incorrect information...regarding the security code and the security answer. I entered the correct information....also my card expires this month. Will I automatically receive a new debit card.?

I waited 3 hours and hours just to be transferred to wait longer. This is the worse customer service I have ever experienced. They keep locking my card when there is no fraud. I have to call every time I use it

I can't use my card to do anything. it says its declining it and I can't even go online and pay anything

I’m trying to unlock my account and I don’t know the Security question

So ive been locked out of my account apparently suspended for fraud! I locked myself out of my own account bc I forgot my security answer! Im new to this goprogram. I know my username and password and my security answer! I lost my wallet recently so I do not have a photo ID or social security card now! When I talked to customer service they said they needed that info to verify me. Also the number on the account is inactive BC I dont have minutes on my phone BC obviously I dont have money to pay it BC ive been locked out! I did add a number from a texting app onto the account for backup before I got locked out!!! I sent a letter to customer service with a copy of my birth certificate and EVETY bit of paper work I had with my address and social security number on it along with photo copies of my way2go card with my name and Tax papers and unemployment papers PROVING thafs my account!!!!!!!ive heard nothing back and now they have all my personal info! Its been WEEKS NOW ive had no money!! I am a single parent of a 1 yr old and no job. This pua money was all I had! I have had to ask family and friends for diapers wipes and food ! I dont know what to do . i have still been filing my claims each week so where is my money going to????!!!! Someone PLEASE HELP ME. THIS IS A NIGHTMARE