Contact Go Program Way2Go Card Customer Service

I have about $300 in my Way2Go card,I tried making an online purchase and it got declined.
When I tried calling customer service I was told by the machine they couldn't access my account.
Why is this happening?

I am having an issue with temporarily accessing my account and I had over 500 dollars on my way2go card.

I am locked out of my card and my money transfer from my way to go account to my bank a count hasn’t gone through. I don’t know where my money went

My card won't give me my balance and is denying my purchase

I called in to dispute some charges and see why I didn't receive my deposit last week.

They locked me out my account trying to get it unlocked

I am trying to speak with a live agent about fraudulent activity on my card. My wallet was stolen. The automated service is not giving me an option to speak with anyone.

I am locked out of my account how do I fix this?

My transfer has been locked I know the correct answer to the questions I need it inlocked

I am locked out of my debit card. I think my security question/answer was wrong, but I am not sure.

My account is locked. The balance has been 0$ for about 3 weeks? Also I’m expecting a large alimony deposit. Please advise

i cannot access my accvount in order to stransfer funds to my bank how do i retrieve my card number to do so?

I’m locked out of my card I need to use it please unlock iy

I need to update a direct deposit number and change my address, I've called every number possible please email me back ASAP

Hello I cannot use my card and would like to get help fixing the issue

I lost my debit way to go card i need replacement card a amount of $411 was depostied yeterday someone call me 7548014802 my adress is 405 sw 13place deerfield beach fla 33441 building 1 apt118

I lost my debit way to go card i need replacement card a amount of $411 was depostied yeterday someone call me 7548014802

TRYING TO GET INFORMATION ON MY CARD, THEY ASK FOR FOR AN ID OR PIN, WITCH I DO NOT HAVE. I GAVE THEM MY EMAIL SO THEY COULD SEND IT TO ME, BUT NEVER GOT IT.

My card is locked and I can't talk to anyone to unlock it

I need My cars unlocked can't,get a hold of live person please

Hi I was wondering how I can know if my transaction from my Way2Go card into my bank was successful and when will that be deposited, I would also like to know if there was an issue as to why it hasn’t came through?

Hello my name Margaret Poland I'm being charged money out my way 2 go card by company named C Digital Gadget Thing n want my money back from them please help me its very urgent u get back to me .thank you Margaret Poland

Please help i never recieved my card its been almost a year i have no card but money is on it every month please someone help me my number is 3132470909 please help me

My card is locked, I just received it and activated it. Then it wouldn't let me send money through cash app to my son. So I went into the app and it said I was entering the wrong answer for my activation question and I know I was putting the right one in. Then it locked my card and I just received it in the mail.

First off I will figure out exactly what this app is up to.This is the worst app I have ever heard or dealt with.Ive never been able to fully sign up for online account which means I can't fully keep track of all transactions.I have up.Now my card is being declined
I had $180 last night n haven't used it since but yet I'm being declined from buying$1 soda.Heres the worse part.It won't even take my card # or my pin so that way I'm able to speak with a so called live human representative so I can find out where my money is.i will most likely be calling the police for help cuz no one at this bank is doin damn thing.in the mean time my child will be going without.Which I will not tolerate so wld be wise for someone to get in contact with me cuz this mama bear won't settle for anything less.esp when it's her child's money n the child will suffer without it

I can't login it says info don't match up

I have had the way2go app for sometime on my phone, it deleted all my login credentials, and I don't remember it, when I filled out the information to get it sent to my email, it hasn't come for 3 days now, I'm trying to get back into my account. When you call the number you can't speak to anyone.

My card was issued the guest time before the address was updated. They charged me $5 when I asked the rep if she was super they would have the right address because I had just updated it with child support 10 minutes before I called them. She assured me it was updated. I had to wait 6 days before it would let me speak to someone from the issue date of the card. I finally get through and the rep tells me it must have went to old Address and she would stop that card and issue a new one which would be another $5. Then offered expedited service for $20. I opted for it and she said it would come in 2 days. That was 3/24 and today is 3/28 and it didn’t come today and I can’t speak to a person because it tells me I have to wait 6 days. So I have paid got expedited shipping and it didn’t come in the time Frame I was promised. I need to speak to a rep but I can’t find any number to call a live person and automated line Keepd hanging up on me. I want the $20 back because it wasn’t here today like I was promised! I need to speak to someone NOW! My phone number is (804) 547-1270

It is urgent that a customer service person be contacted 708 9400354

I'm in Mexico I can't use my card. I have 5 days trying to solve. it's an emergency

I have 2 way 2 go cards one from south Dakota for child support and 2nd from ND for unemployment. every time I log off one to check the other.... it locks me outta the one I just logged off of or doesn't register the one I'm not logged onto. reads wrong account info. I need to see where my money is going and I can't when this shit happens.

I am trying to send money on cash app and it's declining it let 3 payments go through now it is not

Need to unlock OK tax Refund and activate same card

i had a 128 dollars pre authorization credit took off my card at cash Station wed an this is sat an its still not on there i need that money an i cant talk to a live person what do i do.this is very important asap please

I can't log in to my account on the app. It says my information doesn't match. I called over a week ago and the woman put in a request for tech support to call me within 3 days and still have received no call

I can’t access my card ... when I enter my last 4digits of the card # the automated system asks me to re enter it. When I use my social and DOB I’m told the pin is locked. I need to speak to someone to figure out what’s going on.

I never received my card

I cannot login to my 2go

I can’t remember my password

I have a new card and it's locked because everytime I tryed to register it it says the information you have on file is incorrect now it's locked

I unable to pay a vital bill online die to a locked card. To resolve this problem I need to speak to someone Ed yet there is no human option

I have been calling the customer service number for many days now trying to get to speak to a representative about issuing a new card through mail and the auto machine never transfers me and hangs up on me !! I NEED A NEW CARD SO I CAN HAVE MY MONEY

I have uses on my card that i didnt authorize and i need to dispute those charges... i didnt even know i had a deposit at the time because i usually get my deposits around the 15th

I need to talk to someone at way2go, I need a statement of the past year for medicare
They say I need proof of any child support payments to figure amount of assistance I will be eligible to receive.
This is extremely urgent as I cannot get food assistance without it.
thank you Kimberly Rocque

I need to dispute a charge of $403 on 3/3/22 I did not make that purchase it is for a website called shoeshow.com I want my money back on my card as soon as possible thanks

The app and the automated phone wouldn't let me activate my new card and now I am locked out of my account and I can't get to a person to get it unlocked it just keeps hanging up on me.

I need to speak to someone about why I can't make a purchase on my card

You guys are falsifying information saying that the child support payment is posted and has been deposited and I didn’t recover any of my child support payment and there are no live customer service options to speak with anyone this way2go card service is scamming people and falsifying information which is a federal offense and I need to speak to someone or I will be filing a complaint for fraud against way2go because they are falsifying information

GoProgram account site https://www.goprogram.com/goedcrecipient/#/home will not let me change the date of search options. No matter what year / month I choose it stays at Aug 2020 for the first field. The second filed will change to the date I chose, but the first field is always August 2020 so the search will not work, and keeps saying the first date must be before the second date.

I accidentally one time transferred the only $80 I had left to my paypal account and on my way2go transactions it sats cleared but there's no money in my paypal account!! Im a single mother of two girls and i really need that money back!! How do i cancel the transfer and get my money back??

For some reason you've shut my card off, I've already cleared all purchases to be ok, my daughter uses it on her games and it requires MY FINGER PRINT for her to do so. Please turn my card back on immediately.

I wanted to know how would can i get money from my account thats on the way2go card when i still dont have the card and receiving it gonna be process what are my choices how can i get my money faster?

Can’t log into my waytogo app

No e recibido mi tarjeta ya tengo casi el mes

My card locked randomly and I hsvd no access to my funds . I’m stuck in a bad area and can’t use the money to get a ride home please help

I transferred $1000 from my card to my Wells Fargo bank account, my Way2Go card says it has cleared, the money is no longer in my Way2Go account, yet I called my bank and they say they have no pending transactions on their end

hi! I lost my card and need a new card, my address is 13414 doty ave apt 18 hawthorne ca 90250 PHONE NUMBER IS: 3236980136

hi i lost my card pls help me to send new card thank you

My card has been locked up AGAIN, I literally just went thru this last night after being on hold for 2hours verifying all my info sending in my ID and every single thing else yall asked me to do, for it to happen once again tonight, this is insane and I need my card unlock without me having to go thru the same thing I did last night

On January 11, 2022, I called your company to report 2 fraud claims. I also requested a replacement debit card. The representative advised me they would mail out my new card after a deposit was made on the card as I had to pay the mailing fee.

I sent back the filled out document they requested on January 26, 2022.

I have requested the status of my replacement debit card twice (2/1/22 and 2/7/22). As of this date, I haven’t received a response from your company. Could you please contact me as of the status of this at your earliest convenience. Thank you.

My account says authentication locked and I don’t know how to unlock it.

I need to change my address so i can get a new way2go card please but i can not get a live person to speak to

Nrw aacouny

Yall are no help resolving this problem I need to talk to a real person not Not a automatic machine

my AL Vantage Card is locked and ive tried calling just please help unlocking it so i can use my funds

My money stuck on the card I can’t widraw or use my card I recieved a new one in the mail and when I try to activate won’t let me it says it was deactivated I can’t talk to no one I called all numbers including the one in back of card and nothing it won’t take my card number it says invalid I need help because I need my money I’m 8 months pregnant and I need my money there is no customer service no one answers the phone please help me
609-721-3293

I am unable to withdraw remaining funds because card is being declined.

I am trying to get a card and I cannot reach a live rep

I can't take money out of the ATM machine..

What card

Moynul

I just received my new card Friday. Couldn't remember my password answer and got my card locked. I'm homeless now because they have done this to me and my family.

Where's my unemployment card

I asked for expedited service of my new card. I need to pay for a hotel. Is there a way tonget my new cards payment info now?

I'm trying to withdraw 200 from my card. It's says exceeded daily limit . I haven't took any money off today.

I can't log in to my account for way2go card I don't remember my security question answer please help?

It is impossible for me to access my Way2Go card info as I have never had a card. I need to speak to someone please. I need to know my card number and balance, I need a card, and every single avenue I've tried has gotten me nowhere.

Need to log into my account and it's blocking me from transferring money over to my cash app??

I called the other day because there was a transaction for 89.99 on y account and when the lady was looking into it more there were a couple other transactions that was in another state. So she canceled my card and I'm waiting on the new one but what do I need to do to get that money back

My payment was sent to my card it hasn't posted, child support said they sent it on the 11th I cannot get anyone live to help me this is frustrating

How can I get my account # and routing# I can't access the web site or contact anyone.

It was my card temporarily suspended not my account kindly help me lift suspension so I can access my card

Kindly help me unlock my card…am dying of been broke I have all my money here

Here is my card number
5115580948647492

Please kindly get back to me ASAP thanks!!
I can’t speak to a human for the past 2 months I have been trying

My Way2Go card say temporarily disabled
Please kindly help me unlock
I have got my last money on the card
Kindly help!!!

I have been trying to transfer $ to my Cash app account bc I need to order a new card due to a crack causing it to NOT read on any machine. I have been able to do so without any trouble up until about a week ago. It now says declined by the bank when I try to make the transfer. I contacted the "way to go card" customer service and they say there is no record of any transfer attempts on their end. I contacted the cash app customer service and they said it was an issue with the card issuing bank so I'm not understanding what the issue is or where it's stemming from. I desperately need help with this matter bc I need this $ to survive raising my kids as a single mother. I can't really afford to be without any funds for the amount of time it will take to wait for a new card to arrive by mail. That's why I was trying to transfer it out; so I could go ahead and cancel the card and get a new one. Any assistance would be appreciated. Hope to hear back sooner rather than later PLEASE. Thank you.
Elizabeth Underwood
Re: Oklahoma Child Support Way to Go Card

I've been on hold over 2 hours .with customer service.becauwe you guys locked my fucking card .2 weeks trying to unlock it .you guys suck for customer service

need my last three months statements, website has been down

Why hasn’t my money load on my card yet?

Good evening support i am writing to let you know that my solar camera where i have put on my farm has been stolen,so i need your advice or can we be able to track and tracing where it is. will send you all the qr code or serial number for tracing it. here are those information: UID : S54RYOAUP4FOQLL5AN6A.
: 1043860.
MODEL : 4G Intelligent Solar Energy Alert PTZ Camera. V2.1. Will be happy for your feedback ASAP.

I have no form of id except my birth certificate and a photo copy of my SS card to verify my identity. And I need the email address to send it to

I lost my wallet so I'm trying to freeze me cards

They take off 0.50 cent on my card. It SEEKHD.CO*8886557412 / 12/28/2021 Stop the paid

I'm missing a deposit it says it posted to my account but it's not there!

i cant get into my account

I JUST FILED BANKRUPTCY AND NEED AUGUST 2021 STATEMENT FOR COURT CAN YOU PLEASE SEND ME A STATMENT VIA EMAIL. PLEASE AND THANK YOU

Hello!
I have recently received an email saying: Way2GO December 2021 Statement. However, I am not aware of having a card and I can not log into the website to check the statement if there is anything on it.
Could you, please, help me get into the account?
Thank you!
Dana

I received a list of from Miss Child support where they had sent payments to me on a Eppicard the payments were 2008 2009 2010 2013 2014 and it may have been other years listed I respond to Miss Child Support to let them know that had not received theses payments and I asked for them to send me some confirmation on them that said the payment went to the Eppicard and I need to contact u all so that is my enquiry. Send me some confirmation or card that these payments were sent to and something showing that I used it and I received these all the payments from the years listed, because I can tell you I did not get them out n fact the absent parent was incarcerated for non payments in 2010 or 12 it’s be so long ago and was released without making and payments. I really would appreciate some help with this because I can’t get anyone on a phone to talk to concerning these payments that I supposedly received.

I’m trying to dispute a charge & I cannot get ahold of anybody , I called customer service they transfer for me & I’m in wait for well over a hour sometimes 2 & no one picks up. This been going on for 3 days now I’ve been calling.