Contact NJ E-ZPass Customer Service

Why should I report an Issue with NJ E-ZPass?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Conduent, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The NJ E-ZPass App allows customers to access and manage their account right from their fingertips!

1. Even when you call them you get absolutely nowhere because their phone service sucks just as bad.this app is horrible, it doesn't have options to disable or enable the automatic debit on the credit card, every week it makes a discount of values that I don't even use, it simply makes a discount from my bank account! an application that should help control your spending ends up making you spend more!Meh...biometric login no longer works.

2. The developer incorrectly references a nonexistent version 1.1 but the fact remains that the app is slow and sluggish.It does the job but it has some issues or restrictions that customers can't deal with, the "auto replenishment" threshold keeps increasing and there is no option for stopping or decreasing it, I talked to customer service and they fix it and told me that it was a "one time courtesy" so if it goes up again they can't do nothing.

3. From auto pay charging you more and not having the options to change it, to not being able to turn off auto pay, and not being allowed to remove your own credit cards from their system.

4. Ez pass sucksDysfunctional as hell, can't add card, PayPal, or Google pay to pay for my account... but by all means, keep charging my pass.Just the worst.

5. I'll actually look into switching my ezpass account to another toll authority.Slow response loading and does not allow biometrics.

6. It's ridiculous Nobody ever answers the live chat or the phone to help with issuesThe app only tells me when it charged a toll when it feels like it and they don't give you the option to set you own refill threshold.

7. Never received a low balance alert.No way to cancel auto replenishment or lower the amount after THEY raise your replenishment amount without asking.

8. The app actually prevents you from pasting the password into the field, which is a brilliant idea if you want people to have simple, easy to crack passwords.

9. All because the state of NJ made a law that they can't charge the 50 dollar administration fee.

10. Everything else works fine so far.Everything about this business sucks the app isn't even the problem it's just them in general.

11. By the way the auto payment can't be turn off anymore.

1. Fix NJ E-ZPass Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NJ E-ZPass: Restarting the app will resolve most errors.
2. Update the NJ E-ZPass App. Here is how:
   1. On Android goto PlayStore » Search for "NJ E-ZPass" » Open NJ E-ZPass » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NJ E-ZPass » click "UPDATE".
3. Clear NJ E-ZPass app cache: Clearing cached data will force your app to retrieve the latest data directly from NJ E-ZPass servers.
   1. On Android, goto Settings » Apps » Select "NJ E-ZPass" » click Storage » click "Clear Cache".
4. Check NJ E-ZPass app permissions. If any of these permissions required to use your device's features are disenabled, NJ E-ZPass might not work.
5. Uninstall and reinstall NJ E-ZPass. If nothing else has worked, completely uninstall NJ E-ZPass then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NJ E-ZPass not working

2. Fix NJ E-ZPass Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NJ E-ZPass be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NJ E-ZPass not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NJ E-ZPass may not be able to connect to the Internet when running in the background.