Published by Hipotekarna banka on May 15, 2024

contact Premium Program Chat with our AI-based Premium Program Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Premium Program?



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Why chat with our AI Premium Program Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Premium Program.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Srdačan pozdrav!Pozdrav, jedno pitanje, jel se može kako sačuvati slika ekrana ili da vi ubacite opciju da aplikacija sama generiše sliku sa potvrdom o plaćanju preko aplikacije, jer se o jadu zabavih da online dokažem uplatu.

2. Bilo bi dobro da se kontrola odradi odmah po prelasku na drugo polje, kao i dodavanje vodećih nula u broju računa (srednji segment), pa ako makar matematički broj računa nije ispravan da npr.

3. Aplikacija je dobra, korisna i sve greske se brzo otklone.Poštovani/a, bilo bi poželjno omogućiti neku vrstu potvrde nakon plaćanja što bi nam uveliko olakšalo da dokažemo uplatu.

4. Možda čak i da napravite to online da se na sajtu premium kartice generiše link sa vašim domenom da bi to bilo maksimalno legalno, da ne bude poslije photoshop ili sl.

5. Drugi se tiče kreiranja novog plaćanja: polje za unos računa prikazuje šablon 3+4+6 (!), dok je u CG propisno 3+13+2.

6. Prvi ozbiljan je nemogućnost rada sa više računa - želio bih da mogu izabrati račun sa kojeg želim izvršiti plaćanje.

7. Prije sam mogao da ukucam u neko drugo polje i kopiram, sa novim updateom ne mogu ni to.

8. Dodajte tu opciju i imate 5 *Aplikacija je ok i definitivno ide u pravom smjeru, ali odjeljak za mobilno bankarstvo ima nekih propusta.

9. :)Pri loginu nemam mogućnost da ukucam šifru koja sadrži i slova, a ne isključivo brojeve.

10. Takođe, isto polje dozvoljava unos 20 brojeva, a najviše je dozvoljeno 18.

Steps to Troubleshoot & Fix Premium Program Issues

1. Fix Premium Program Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Premium Program: Restarting the app will resolve most errors.
  2. Update the Premium Program App. Here is how:
    1. On Android goto PlayStore » Search for "Premium Program" » Open Premium Program » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Premium Program » click "UPDATE".
  3. Clear Premium Program app cache: Clearing cached data will force your app to retrieve the latest data directly from Premium Program servers.
    1. On Android, goto Settings » Apps » Select "Premium Program" » click Storage » click "Clear Cache".
  4. Check Premium Program app permissions. If any of these permissions required to use your device's features are disenabled, Premium Program might not work.
  5. Uninstall and reinstall Premium Program. If nothing else has worked, completely uninstall Premium Program then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Premium Program not working


2. Fix Premium Program Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Premium Program be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Premium Program not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Premium Program may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!