Contact Mood Customer Service

Why should I report an Issue with Mood: Relaxing Sounds & Sleep?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of stMobile Tech to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Hasn't gotten old aftr 2yrs! No push to upgrade or 'pro version' showing sound icons you can't have unless paid..so, Thank You! 😉😇This app is amazing! It is easy to choose an environment and I am very impressed that these sounds could be mixed to create an ideal atmosphere, perfect for both mornings and evenings and just in general.

2. Kudos to the developers and keep up the great work!I love falling asleep to this app! The sounds are all high quality, you can pick and choose what you want to listen to, you can overlap different sounds and change the volume of each sound.

3. One other thing is if we could record the sounds we mash together we could make background sounds for animations & so on... maybe add some foreign sounds such as a bar setting, a club, desert sounds, winds/breezes through trees? Just some suggestions :)👍😃Keep going back to this one rather than Relax Melodies and Sleep Sounds...loops are solid and more realistic.

4. There are lots of sounds to choose from which is helpful to find sounds that are soothing for me.It us incredibly helpful in helping to calm me & I love that you can leave the app & still listen to the sounds.

5. One of the best features is the timer, which allows you to set the sounds for a specific period of time, before automatically shutting them off after the preset time.wanted some relaxing sounds to fall asleep to.

6. My only problem is the ads that sometimes interrupt the ambient sounds, but that's the one and only reason this app gets four stars.For an insomniac, this is great to at least quiet the mind a little with your own personal choice of white noise.

7. Such a relaxing app and not too many ads, thank you!I find some of the sounds to be very helpful at helping me to get to sleep.

8. My doc advised me to work on reducing stress, so the fact that I can adjust all the sounds in this app to a very relaxing and personal mix is greatly appreciated.

9. Very customizable! I'd love to have the option of some train sounds added into the repertoire but I love all the sounds on this app.

10. I've tried other sound machines, but the sounds have a predictable repeat pattern.

11. However, I do not like having a limit on the amount of sounds to have or having to pay in order to make a favorites list.

1. Fix Mood Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mood: Restarting the app will resolve most errors.
2. Update the Mood App. Here is how:
   1. On Android goto PlayStore » Search for "Mood" » Open Mood: Relaxing Sounds & Sleep » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mood » click "UPDATE".
3. Clear Mood: Relaxing Sounds & Sleep app cache: Clearing cached data will force your app to retrieve the latest data directly from Mood servers.
   1. On Android, goto Settings » Apps » Select "Mood: Relaxing Sounds & Sleep" » click Storage » click "Clear Cache".
4. Check Mood app permissions. If any of these permissions required to use your device's features are disenabled, Mood might not work.
5. Uninstall and reinstall Mood. If nothing else has worked, completely uninstall Mood then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mood not working

2. Fix Mood Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mood be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mood not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mood may not be able to connect to the Internet when running in the background.