Contact Doze Customer Service

Why should I report an Issue with Doze - Sleep Sounds & Stories?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Rockwell Ventures to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. S mention paywall in descriptionI really enjoy the stories and sounds! There is an annoying bug that you have to restart the app to actually have the soundscape change.The app is great and I enjoy it a lot, but has a bug where it will spontaneously open the app and play, this happened despite the app being closed and when I uninstalled and reinstalled the app it still had the same problem.

2. Why so few reviews ? ? ? I've been using Doze for well over a year off and on and there are still some stories I've never heard the end of, simply because I've fallen asleep every time! A Pzizz subscription carries over to Doze and if you look around there are discounts to be found.

3. Not until last night when I listened to "Journeys Through Sleep Hypnosis", I swear on my life this one worked.

4. The last words I remember hearing were "Deep, healing sleep" but I know I stayed up past that point I guess I must have been tuning in and out.

5. I thoroughly enjoy all of the Rockwell Venture apps - Whoa, Mesmerize, Doze and Pzizz.

6. Makes the software useless for me.Amazing! 10 years with Doze and sister app, Pzizz and they just keep getting better all the time.

7. I would like to see smaller increments on the volume control as it uses the OS default which i find a bit coarse.Great app enjoy them immensely.

8. I have always been on the fence of hypnosis, I honestly never really tried it until last night.

9. I recommend this.Good, except I didn't find any option to play sounds without narration.

10. And I might add, customer service is fantastic.I recently started using this and it works a treat, I now use it every night.

11. Would be 5 stars otherwise ☺️Was very good for what it was, though they could have updated more with more stories.

1. Fix Doze Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Doze: Restarting the app will resolve most errors.
2. Update the Doze App. Here is how:
   1. On Android goto PlayStore » Search for "Doze" » Open Doze - Sleep Sounds & Stories » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Doze » click "UPDATE".
3. Clear Doze - Sleep Sounds & Stories app cache: Clearing cached data will force your app to retrieve the latest data directly from Doze servers.
   1. On Android, goto Settings » Apps » Select "Doze - Sleep Sounds & Stories" » click Storage » click "Clear Cache".
4. Check Doze app permissions. If any of these permissions required to use your device's features are disenabled, Doze might not work.
5. Uninstall and reinstall Doze. If nothing else has worked, completely uninstall Doze then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Doze not working

2. Fix Doze Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Doze be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Doze not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Doze may not be able to connect to the Internet when running in the background.