Published by Gismart

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Why should I report an Issue with Music Zen - Relaxing Sounds?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gismart to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Music Zen Customer Insights

1. It is free I'm not sure why people are saying it isn't.Its a splendid app,i love it but it would have been much better if the audiobooks and sound tracks had offline access and had been able to be downloaded.hence,we would like to use them in places with low or no internet connections.despite this fact It's amazing Thanks.It's a good idea, but NO WAY should cost 50 dollars per year in subscription.

2. No way am I clicking "3 day trial" because I'm too busy to remember to cancelThis is actually a pretty good app, it has a good range of things the ink and smoke one is really fun & satisfying also if you want to relax it has that too I would recommend it if you get bored or have trouble relaxing.

3. Don't bother responding with a canned response, I'll reduce it to one star if the response doesn't feel genuine.This app seems like it would be cool but you can't even open it without it asking you to subscribe, it says 3 day trial enabled but it won't let you slide the bar over to turn it off.

4. Can this be fixed?What they don't tell you is that you would have to enroll for their yearly subscription which you can cancel before they charge you and yes its free for 2 days... Transparency required...This app really helps me.

5. And a "zen" app with disturbing ads does for me not work as a zen app, so the "free" version is useless.This is absolutely the best app I've ever had!!! Ink&Smoke, and Music Iights are my favorite.

6. amazing relaxing sounds you can customize, background animations are superb, love the games in here too.

7. and i did all the basic troubleshooting.You guys get 2 stars for free for giving out temporary free premium during the virus issues.

8. I thought there was some free stuff and only in app purchases but I quickly uninstalled it when it wouldn't let me past that screen.

9. A friend had this on Apple and the smokes stayed longer while changing colours and it was relaxing and helped through anxiety attacks.

10. FIFTY DOLLARS for a years worth? Forget it! And who does 3 days? Most apps give you 7 days to try it out.

11. It has some really relaxing games and you can listen to the music or even calming videos/scenes.

Steps to Troubleshoot & Fix Music Zen Issues

1. Fix Music Zen Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Music Zen: Restarting the app will resolve most errors.
  2. Update the Music Zen App. Here is how:
    1. On Android goto PlayStore » Search for "Music Zen" » Open Music Zen - Relaxing Sounds » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Music Zen » click "UPDATE".
  3. Clear Music Zen - Relaxing Sounds app cache: Clearing cached data will force your app to retrieve the latest data directly from Music Zen servers.
    1. On Android, goto Settings » Apps » Select "Music Zen - Relaxing Sounds" » click Storage » click "Clear Cache".
  4. Check Music Zen app permissions. If any of these permissions required to use your device's features are disenabled, Music Zen might not work.
  5. Uninstall and reinstall Music Zen. If nothing else has worked, completely uninstall Music Zen then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Music Zen not working


2. Fix Music Zen Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Music Zen be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Music Zen not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Music Zen may not be able to connect to the Internet when running in the background.

Reported Issues