Published by SADAD on Sep 18, 2024

Report an issue with SADAD Payment App.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with SADAD Payment App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SADAD to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact SADAD Payment App image 1 contact SADAD Payment App image 2

About SADAD Payment App

1. Use your debit card to make all your payments using the fastest and most convenient payment system in Bahrain.

2. Make all your payments anywhere you are, anytime you want using SADAD's mobile app.

3. You can pay for your phone, internet, and electricity and water bills, or you can recharge your prepaid lines.

4. SADAD's kiosk is now in your phone, allowing you to quickly make your payments on the go.

5. Monthly bills, favorite gaming cards, or weekly balance top up?

6. Just add them to your FAVORITES to make your future payments even quicker.

7. Got payments that you make all the time?

8. That's an industry first, and a reflection of our customer-centric philosophy. • Pay for your menatelecom bill or purchase prepaid internet vouchers. • Purchase a variety of calling cards, including WOWCall, TopCall, Bolo, and Maak, and many more! • Purchase multimedia and gaming cards, including iTunes, Google Play, Xbox, PlayStation, Steam, and Amazon.

SADAD Payment App Customer Insights

1. Sadad machines are few near my area and if its midnight for urgent payments i couldn't able to go out mostly no 24 hours cold store are opening near my house.. However some machines are with a technical defect or do not accept some types of money papers or there is no credit card payment.. One disadvantage is i cant pay by credit card always not acceptable only debit cards, please improve.I used the application twice, first time to pay for internet service.

2. needs someone to look into this app's problemThis app sapose to be useful I installed it but cannot receive the activation code I waited for long then I deleted it.... wish that I could use it with out issues... I'll definitely install it again later.... Can you help me out with this problem please ?Verification code never received, i tried multiple mobile numbers but all fail to receive the Verification code.

3. Save your money unless you need credit for a bahrain psn account and have no other option to buy it cheaper directly from Playstation or online.Logging in is a nightmare.

4. I purchased airtime to my batelco line for more than 3 times but need to wait for hours or days or calling before the credit is made available.

5. Every time i click back, it takes you out to home screen where it takes a long time to load and must start the process fromthe beginning.

6. Also stop asking for scheduled payments every single time I view favoritesYour services are becoming so poor lately.

7. I am sure you know which application I mean!useless, confusing, time consuming process, not fully automatic and functional.

8. It just keep counting on until it expires.(Edit) It is very very slow app and can cause double payment because you think that the payment didnt register...but the customer service is GREAT so 4stars.

9. It takes like 5 seconds every time I login for just a welcome screen.

10. Second time to charge my Bahrain Bus Go Card, both went horrible.

11. But deductions are made immediatelyThe application is excellent .. It Made life easier .. Previously I was suffering of payments.

Steps to Troubleshoot & Fix SADAD Payment App Issues

1. Fix SADAD Payment App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SADAD Payment App: Restarting the app will resolve most errors.
  2. Update the SADAD Payment App App. Here is how:
    1. On Android goto PlayStore » Search for "SADAD Payment App" » Open SADAD Payment App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SADAD Payment App » click "UPDATE".
  3. Clear SADAD Payment App app cache: Clearing cached data will force your app to retrieve the latest data directly from SADAD Payment App servers.
    1. On Android, goto Settings » Apps » Select "SADAD Payment App" » click Storage » click "Clear Cache".
  4. Check SADAD Payment App app permissions. If any of these permissions required to use your device's features are disenabled, SADAD Payment App might not work.
  5. Uninstall and reinstall SADAD Payment App. If nothing else has worked, completely uninstall SADAD Payment App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SADAD Payment App not working


2. Fix SADAD Payment App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SADAD Payment App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SADAD Payment App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SADAD Payment App may not be able to connect to the Internet when running in the background.

Reported Issues