Published by Prestige Worldwide Apps, Inc on Sep 24, 2024

Report an issue with My Keto Low Carb Diet Tracker.
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Why should I report an Issue with My Keto Low Carb Diet Tracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Prestige Worldwide Apps, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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My Keto Low Carb Diet Tracker Customer Insights

1. I wrote in to feedback/support with a suggestion and they responded quickly and hopefully will have the suggestion added into the app!I couldn't do this without this app! The carb, fat, fiber and protein calculations aren't perfect on the list of things to choose from but they can easily be manually changed :) You can add foods that aren't in their database and there's a barcode scanner too!! Love, Love, love It!!!I love this app & saved a ton of info about common meals & foods I eat.

2. Had to send an email requesting the deletion because it wouldn't work in the app.First of all let me tell you I am loving the app and the features that allows me to track my intakes add my own meals and shopping list.

3. It has a extensive library of fresh and packaged foods (scanning or key in) plus the ability to create my personal meals for quick one click addition for daily tracking.

4. food lookup hard (dumb names ex tofu fried or fried Tofu) , calculators don't work reliably or database corrupt.

5. .. popup confirmations delay your next entry, NO computer based entry, must use phone, FAQ weak and missing much how to's.to send feedback, must sign up for preferred email software.

6. So beware, it's a great app until it glitches!I bought this app (you have to in order to use it), and it's practically useless because the library of food and the bar code scanner is horrible.

7. Usable but far from done.Amazing app but I would like them to add a feature to subtract Erythritol from your net carbs when scanning food items.

8. It would be helpful to be able move individual items between meals rather than copying the whole meal and deleting items.

9. or database for Calories and carbs wrong if choose "wrong' units.

10. With the added ability to track water, blood glucose, weight, ketones, exercise, etc.

11. Everything else works great and ive been using this app for 2+ years now.

Steps to Troubleshoot & Fix My Keto Low Carb Diet Tracker Issues

1. Fix My Keto Low Carb Diet Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Keto Low Carb Diet Tracker: Restarting the app will resolve most errors.
  2. Update the My Keto Low Carb Diet Tracker App. Here is how:
    1. On Android goto PlayStore » Search for "My Keto Low Carb Diet Tracker" » Open My Keto Low Carb Diet Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Keto Low Carb Diet Tracker » click "UPDATE".
  3. Clear My Keto Low Carb Diet Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from My Keto Low Carb Diet Tracker servers.
    1. On Android, goto Settings » Apps » Select "My Keto Low Carb Diet Tracker" » click Storage » click "Clear Cache".
  4. Check My Keto Low Carb Diet Tracker app permissions. If any of these permissions required to use your device's features are disenabled, My Keto Low Carb Diet Tracker might not work.
  5. Uninstall and reinstall My Keto Low Carb Diet Tracker. If nothing else has worked, completely uninstall My Keto Low Carb Diet Tracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Keto Low Carb Diet Tracker not working


2. Fix My Keto Low Carb Diet Tracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Keto Low Carb Diet Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Keto Low Carb Diet Tracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Keto Low Carb Diet Tracker may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please delete my account. I seem to be making payments of £1 per month

    — by Mary Stansfeld 3 years ago

  • Please can you cancel my subscription to MyKeto immediately? I also sent you an email from kinga.sergueev@redacted requesting the same. Pleas confirm you have received this message.

    — by Kinga Saouli Sergueev 3 years ago