Contact KetoDiet Customer Service

Why should I report an Issue with KetoDiet: Keto Diet App Tracke?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Compumaster Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If/when this gets fixed definitely 5 stars!.I like that it's doing the math for me BUT I cannot add my own meals, I go to custom meal but the only thing there is a search bar?? no add button or any way to enter in the food items, Next thing is the scanning food nutritional information is wrong from the package on almost every item I have scanned for example I scanned Vital farms eggs and it says the package has carbs at zero but the scan says it was 2g, ( 2g here and there adds up) and the serving sizes are wrong too so you have adjust that as well.

2. Last thing that is very annoying is you have to change the meal type every single time you enter a food, I wish it would remember what meal I last entered so I did not have to change it every single time, after a while this gets tedious.Amazing! Everything I need! Simple and super helpful! I learned what my MACROS are and what should I eat to not have too little neither too much fat, protein, etc.

3. First, the biggest, when you scan a product in then try to edit the nutritional info, because most of it's wrong, it doesn't accept the info all the time even though it's exactly as it states in the package.

4. A lot of non keto food items are completely unsearchable - which you need occasionally when having a cheat meal or at a restaurant.

5. Bar code option is brilliant and worked so far on everything I scanned! And recipes!!!!! - actual recipes I can make! Before every lunch and dinner I pick something and then just make it and it always turns out perfect! Brilliant app and totally love it!Downloaded it and looked through it.

6. Waaay too many choices, differences that don't make a difference, inconsistent maco counts on multiple entries of the same foods, processed foods that you should NEVER consume on a keto diet, among other things.

7. Would be great to be able to manually add nutrition facts straight to my meals since there is a lot you cannot search for or scan a barcode.

8. Been using My Fitness Pal, you type it in, it grabs all the stats from data base making it simple to plan out days worth of meals.

9. I can make the perfect keto meal plan for the whole week in just a few minutes.

10. Third, nothing other then tracking carbs is available w the free version!Okay, used it for a week and I have to say I've changed my opinion 180 degrees.

11. The #1 thing that changed my mind was the excellent recipe section with pictures that show what your gonna get.Great app.

1. Fix KetoDiet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart KetoDiet: Restarting the app will resolve most errors.
2. Update the KetoDiet App. Here is how:
   1. On Android goto PlayStore » Search for "KetoDiet" » Open KetoDiet: Keto Diet App Tracke » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KetoDiet » click "UPDATE".
3. Clear KetoDiet: Keto Diet App Tracke app cache: Clearing cached data will force your app to retrieve the latest data directly from KetoDiet servers.
   1. On Android, goto Settings » Apps » Select "KetoDiet: Keto Diet App Tracke" » click Storage » click "Clear Cache".
4. Check KetoDiet app permissions. If any of these permissions required to use your device's features are disenabled, KetoDiet might not work.
5. Uninstall and reinstall KetoDiet. If nothing else has worked, completely uninstall KetoDiet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing KetoDiet not working

2. Fix KetoDiet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make KetoDiet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to KetoDiet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, KetoDiet may not be able to connect to the Internet when running in the background.