Contact Senza Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. I like I can save my food recipes I like for future use and that it gives new ideas daily for food and info about keto.Senza is a great app.

2. It would be helpful to be able to track fat percentage loss since this is a keto diet and to know when to adjust meals for imroving fat loss for meal planning.

3. I do wish there was a way to copy a full meal to another day and time instead of just moving it.Absolutely love using Senza.

4. First time doing any diet and finding so much useful recipes and guidance for my Keto journey.

5. It would be really helpful to be able to adjust the serving size after making a meal from the journal menu since sometimes my portions change.

6. I have so many recipes saved and sometimes I forget the name of one and have a hard time finding it.

7. I wish that they had a recent food option or that Foods used recently would show up at the top of the list.

8. If you log food at the wrong time, the way to change what time an item was logged isn't intuitive.

9. I have not taken the time to input my own recipes yet because it seems time consuming.

10. But i love the Senza app! I've been using it for over 2 years and have loved the easiness and convenience.

11. Everyone adds their own spin to recipes.Overall. it is a great app and easy to use.

1. Fix Senza Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Senza: Restarting the app will resolve most errors.
2. Update the Senza App. Here is how:
   1. On Android goto PlayStore » Search for "Senza" » Open Senza: Keto & Fasting » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Senza » click "UPDATE".
3. Clear Senza: Keto & Fasting app cache: Clearing cached data will force your app to retrieve the latest data directly from Senza servers.
   1. On Android, goto Settings » Apps » Select "Senza: Keto & Fasting" » click Storage » click "Clear Cache".
4. Check Senza app permissions. If any of these permissions required to use your device's features are disenabled, Senza might not work.
5. Uninstall and reinstall Senza. If nothing else has worked, completely uninstall Senza then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Senza not working

2. Fix Senza Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Senza be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Senza not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Senza may not be able to connect to the Internet when running in the background.