Contact FollowBluCon Customer Service

Why should I report an Issue with FollowBluCon?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ambrosia Systems Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. - This app is for Caregivers, they can register and accept invites sent by other users to follow their readings. - A caregiver can follow up to 20 user’s readings. - Caregiver can set voice and text notification for each user and set target range for them.

2. Note: Fingerpricks are required for all treatment decisions.

1. Also, the blucon is showing readings with only 2 follow blucon caregivers.The moment a third phone is added, it stops showing readings even on the Link blucon.Cant access the data of the person i am following, cant change alerts.

2. Pay a fortune and the apps dont work properlyFollow Blucon is very helpful in keeping track of glucose level of my spouse, I reminded her regularly if glucose value is high or low to act accordingly if she missed.

3. it's the most important functionalityApp keeps crashing when we click on any person in following table, reported the issue multiple times & response i get is to reinstall the app.

4. It is really very helpful for type 2 diabetes as love can remind on time.notifications not working at all anymore xiaomi mi8 android 9.

5. I'm not convinced the developers have taken this app's issues very seriously as is demonstrated by the lack of bug fix updates (6 months since last update as of this posting).Pretty basis app 1.

6. It takes 6 or 7 tries to even get the app to start, and it doesn't pick up the missed readings.

7. I like the idea of the app, but right now it's poorly executed.Freezes up on a regular basis and is EXTREMELY slow to sync data when it actually does.

8. And for a diabetic to rely on this app is truly a travesty.The app needs to be reinstalled every time to know the reading.

9. For this and the Link Blucon app, the graph is hard to read because the times are not marked.

10. Easy to use and real glucose value is getting updated every 5 minutes.

11. Clearing app data/cache will sometimes speed it up for a short time but by the next day you can bet it will be tripping over its own feet again.

1. Fix FollowBluCon Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FollowBluCon: Restarting the app will resolve most errors.
2. Update the FollowBluCon App. Here is how:
   1. On Android goto PlayStore » Search for "FollowBluCon" » Open FollowBluCon » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FollowBluCon » click "UPDATE".
3. Clear FollowBluCon app cache: Clearing cached data will force your app to retrieve the latest data directly from FollowBluCon servers.
   1. On Android, goto Settings » Apps » Select "FollowBluCon" » click Storage » click "Clear Cache".
4. Check FollowBluCon app permissions. If any of these permissions required to use your device's features are disenabled, FollowBluCon might not work.
5. Uninstall and reinstall FollowBluCon. If nothing else has worked, completely uninstall FollowBluCon then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FollowBluCon not working

2. Fix FollowBluCon Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FollowBluCon be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FollowBluCon not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FollowBluCon may not be able to connect to the Internet when running in the background.