Published by eClinicalWorks LLC on Jul 10, 2024

Report an issue with healow UAE.
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Why should I report an Issue with healow UAE?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of eClinicalWorks LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact healow UAE image 1 contact healow UAE image 2

About healow UAE

1. healow UAE™ lets you communicate with your doctor’s office and access up to date medical records.

2. Find a doctor and book your appointment - fast, free & easy, at your convenience – morning, noon or late at night!

3. From the healow UAE™ app you can manage multiple accounts and access your and your family's medical information.

4. You will be able to access your appointments, lab results, vitals, manage medications and other personal data all within one app.

5. Track your numbers regularly to watch the trends change and share your progress with your doctor.

6. No more waiting on the phone with your doctor's office for an appointment.

7. Use our weight management & activity trackers to reach your fitness goals.

8. Find an appointment that works for you and book instantly – on the go!

9. Set your goals and track them easily using trackers.

10. Stay motivated to make healthy choices.

healow UAE Customer Insights

1. Removing.This app is totally useless I get an email gave me my practice code....it Doesn't work here it says contact my doctor for it 🙄 they gave it to me ( confused) so I input the doctor name and location (sigh)... nothing not found 🤔 toss the whole app away! This right here is a waist of time and energy.utterly useless.

2. 🤦🤦🤦Same issue as other users, the provided code to link does not work even though its the correct code, and you can not find your doctor's office through any of the search options.Forces you to set up permanent screen lock or app won't work.

3. It didn't recognize the practice code, my doctor, the doctor's phone number, address...NOTHING. And the screen froze, preventing me from sending a message.

4. cannot find practice using valid practice code or phone number.

5. The only security it had was First Name, Last Name and birthdate, followed by multiple texts with verification codes.

6. the search function shows zero results for anything no matter what search function i try or criteria i use.

7. Even removed other apps and it still crashes.

8. Then it kept looping back to previous screens.

9. Really ugly and hard to useHands down 👎 The worse medical app I have ever used.

10. They should have kept the other one.

11. You log in then your info pops up, then goes back to log in.

Steps to Troubleshoot & Fix healow UAE Issues

1. Fix healow UAE Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart healow UAE: Restarting the app will resolve most errors.
  2. Update the healow UAE App. Here is how:
    1. On Android goto PlayStore » Search for "healow UAE" » Open healow UAE » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for healow UAE » click "UPDATE".
  3. Clear healow UAE app cache: Clearing cached data will force your app to retrieve the latest data directly from healow UAE servers.
    1. On Android, goto Settings » Apps » Select "healow UAE" » click Storage » click "Clear Cache".
  4. Check healow UAE app permissions. If any of these permissions required to use your device's features are disenabled, healow UAE might not work.
  5. Uninstall and reinstall healow UAE. If nothing else has worked, completely uninstall healow UAE then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing healow UAE not working


2. Fix healow UAE Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make healow UAE be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to healow UAE not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, healow UAE may not be able to connect to the Internet when running in the background.

Reported Issues