Published by Prabhu Technology on Oct 4, 2024

Report an issue with PrabhuPAY.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with PrabhuPAY - Mobile Wallet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Prabhu Technology to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact PrabhuPAY - Mobile Wallet image 1 contact PrabhuPAY - Mobile Wallet image 2

About PrabhuPAY - Mobile Wallet

1. Quick recharge and easy payment of various utility bills makes this App more users friendly and on top of that consumers can also transfer the small value fund to the consumers within PrabhuPAY network.

2. Skip line and make quick payments of electricity, cable TV, internet bills and phone bills such as postpaid and prepaid bills (NTC, NCell, UTL) and event tickets.

3. PrabhuPAY consumer App allows its users to simplify the payment process.

4. Fast, easy and a convenient way to make payment in the stores for the goods purchased or any services rendered.

5. Send money instantly to the existing PrabhuPAY users using their QR Code and Phone numbers.

6. With this App, the consumers can easily make payments for the goods purchased and services rendered.

7. Top-up your PrabhuPAY wallet easily through PrabhuPAY registered Merchants.

8. Notifications on personalized offers through Nearby Deals.

9. Link your bank account to make payment from your debit card.

PrabhuPAY Customer Insights

1. Office informed me that I'd to call every time to make bank transfer otherwise system itself disables this feature.It's just useless app.onli 25k 1 day I deposited money through kiosk and tried to transfer that money to my bank account but this app let to do so then I had to make a call to main office.

2. So, please research service provided by other apps and update your accordingly.Do not receive any remittance from this apps, bank transfer facilities not work at all worst apps ..Always fingerprint is not working i hate this app when i tried to use but it doesnt work so irratingWhat a ridiculous and incomplete app.

3. I deposited money through kiosk and tried to transfer that money to my bank account but this app didn't let me to do so then I had to make a call to main office.

4. Office informed me that I'd to call every time to make bank transfer otherwise system itself disables this feature.The date table is too much irritating.

5. Dont add to many things that it cant handle ... Add few things but make it smooth ..I loaded from the card and now I can't transfer to wallet, can't transfer to any other bank, can't make POS payments.

6. Also make bank transfer to linked account free.

7. We can't transfer fund to bank account without any charges.

8. I would recommend them to get some idea with Esewa apps date selection table.Please fix bugs and make it smooth.

9. It crashes while using I was not able to view ticket history it crash again and again ... We use app to make our work fast and easy but this is exactly opposite this app irritate people while doing things.

10. They must have provided an easy date table where the year listed can be selected in single attempt.

11. At least one bank account should be free.

Steps to Troubleshoot & Fix PrabhuPAY Issues

1. Fix PrabhuPAY Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PrabhuPAY: Restarting the app will resolve most errors.
  2. Update the PrabhuPAY App. Here is how:
    1. On Android goto PlayStore » Search for "PrabhuPAY" » Open PrabhuPAY - Mobile Wallet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PrabhuPAY » click "UPDATE".
  3. Clear PrabhuPAY - Mobile Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from PrabhuPAY servers.
    1. On Android, goto Settings » Apps » Select "PrabhuPAY - Mobile Wallet" » click Storage » click "Clear Cache".
  4. Check PrabhuPAY app permissions. If any of these permissions required to use your device's features are disenabled, PrabhuPAY might not work.
  5. Uninstall and reinstall PrabhuPAY. If nothing else has worked, completely uninstall PrabhuPAY then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PrabhuPAY not working


2. Fix PrabhuPAY Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PrabhuPAY be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PrabhuPAY not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PrabhuPAY may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Yes

    — by Kapil tamang 2 years ago

  • I lost my sim .so i request you to please delete my prabhupay account

    — by Pallavi sah 2 years ago

  • I’m in foreign
    I created the account but I didn’t get activation code from prabhupay server to my email

    — by Sandeep sharma 3 years ago