contact ePay Punjab

Contact ePay Punjab

Published by Punjab IT Board
Updated: Mar 1, 2023

Report an issue with ePay Punjab.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with ePay Punjab?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Punjab IT Board to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

ePay Punjab Features and Description

What is e-Pay Punjab? ePay Punjab is the first ever digital aggregator for Public to Government (P2G) and Business to Government (B2G) payments in Pakistan. Using ePay Punjab, dues can be paid through the following four payment channels. • Mobile Banking • Internet Banking • ATM • OTC (Over the Counter) banking transaction The solution is developed by The Punjab IT Board (PITB) under the instructions and guidance of The Finance Department of Punjab. At the backend it is integrated with State Bank of Pakistan (SBP) and 1-link for interconnectivity across the entire banking network in Pakistan. Payment Process and Channels To pay the tax dues, an individual will access e-Pay Punjab application or website to generate a 17-digit PSID number. The PSID number that is unique for each transaction could subsequently be used on the aforementioned four payment channels i.e. Mobile Banking, Internet Banking, ATM or OTC by the citizens to pay the tax dues. Currently, following tax receipts can be paid via e-Pay Punjab: Excise & Taxation • Token Tax for Vehicle • Motor Vehicle Registration • Vehicle Transfer • Property Tax • Professional Tax • Cotton fee Board of Revenue (BOR) • e Stamping • Mutation fee • Fard fee Punjab Revenue Authority (PRA) • Sales Tax on Services • Punjab Infrastructural Development Cess Industries • Business Registration fee Transport Department of Punjab • Route Permit Punjab Police • Traffic Challan Tax Descriptions Token Tax for Vehicle: Annual tax paid by owners of motor vehicles. Motor Vehicle Registration: One-time fee paid by the buyer of new vehicle at the time of purchase. Vehicle Transfer: Fee paid at the time of transfer of vehicle to a new owner. Property Tax: Annual tax paid by property owners in urban areas. Professional Tax: Taxes paid by the working professional on his profession on an annual basis. Cotton Fee: Fee paid on raw cotton brought to ginning factory. e-Stamping: Payment of stamp duties on judicial, non-judicial, CVT, registration and comparison fee. Mutation Fee: Fee paid by the buyer at the time of transfer of property to a new owner. Fard Fee: Fee paid by the owner of property for the issuance of property ownership document. Sales Tax on Services: Taxes levied on service oriented business in the province of Punjab Punjab Infrastructural Development Cess: Levy collected on transportation of goods manufactured, produced or consumed in, imported into or exported out of the Punjab. Business Registration Fee: Fee paid by the owner to register his business. Route Permit: Fees paid by owners of commercial vehicles for allotment / permission of specific routes for inter / intra city travel Traffic Challan: Traffic Challan is the fine paid for violating traffic rules.

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Troubleshoot and Solve Common ePay Punjab Issues

is ePay Punjab down? ePay Punjab not working

How to Fix ePay Punjab Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:

To resolve these issues with ePay Punjab, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

  1. Check if ePay Punjab is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter ePay Punjab user reports here >>. If other users are reporting that ePay Punjab is down, you'll need to wait until ePay Punjab itself fixes the issue.

  2. Clear ePay Punjab app cache: Clearing cached data will force.....

Reported Issues

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