Contact Customer Service

Why should I report an Issue with Mobile Deposit Anywhere?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Optima Bank & Trust to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With the Optima Mobile Deposit application, customers of Optima Bank & Trust may deposit checks remotely anytime, anywhere, using their phone.

2. Depositing a check is as easy as taking a photo.

3. Contact Optima Bank & Trust for additional information.

1. Thanks for waisting my time i should send you a bill for wasted timeMade for older versions of Android phonesNot able to create an accountBad app does nothing it saysDoes not workIt wouldn't let me set up an accountCould not create account.

2. Piece of junk I'm very disappointed with google play store for having this kind of junk in your store I downloaded this app and I'm unable to set up an account.

3. Google needs to get rid of apps that don't do what they say they can do.

1. Fix Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart : Restarting the app will resolve most errors.
2. Update the App. Here is how:
   1. On Android goto PlayStore » Search for "" » Open Mobile Deposit Anywhere » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for » click "UPDATE".
3. Clear Mobile Deposit Anywhere app cache: Clearing cached data will force your app to retrieve the latest data directly from servers.
   1. On Android, goto Settings » Apps » Select "Mobile Deposit Anywhere" » click Storage » click "Clear Cache".
4. Check app permissions. If any of these permissions required to use your device's features are disenabled, might not work.
5. Uninstall and reinstall . If nothing else has worked, completely uninstall then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing not working

2. Fix Server issues & Internet Connection

1. Check network connection: An unstable Internet will make be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, may not be able to connect to the Internet when running in the background.