Contact Transact Prepaid Customer Service

Why should I report an Issue with Transact Prepaid?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NetSpend to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Netspend’s licenses and related information may be found at Fees, limits, and other restrictions may be imposed by Netspend and other third parties in connection with use of the Netspend Network. 4 No cost for online or mobile Account-to-Account transfers between Netspend Cardholders; a $4. 95 fee applies to each such transfer conducted through a Netspend Customer Service agent.

2. It’s secure, fast, and best of all, free. 1 While some features are available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Card. 2 There is no cost for ATM withdrawals performed at participating 7-Eleven locations.

3. Agreement for costs, terms, and conditions associated with the use and reloading of this Card Account. 3 The Netspend Network is provided by Netspend Corporation and its authorized agents.

4. Transaction fees, terms, and conditions apply to the use and reloading of the Card Account.

5. Certain products and services may be licensed under U. S. Patent Nos. 6,000,608 and 6,189,787. the Card Account is subject to activation, ID verification, and funds availability.

6. The Trans@ct Prepaid Mastercard is issued by Pathward®, National Association, Member FDIC, pursuant to license by Mastercard International Incorporated.

7. Netspend is a licensed provider of money transfer services (NMLS ID: 932678).

8. The 7-Eleven Trans@ct Prepaid Mobile App lets you manage your account wherever you are, whenever you need it.

9. Find a participating 7-Eleven that offers no-cost(1) ATMs. (2) Pay bills at 7-Eleven stores or online. tools.

10. A fee applies for cash withdrawals made at all other domestic ATMs, plus the ATM operator’s fee, which may vary.

11. Netspend is a registered agent of Pathward, N. A.

1. How about you address this actual problem?? If I can't enter my password, why would changing it provide any solution?? Tried reinstalling, cleared cache, factory reset phone, website works but the app does not.Accidentally deleted my previous review, they still haven't fixed the issue and responded with the typical "send us a screenshot of your issue".

2. Worked great on old phone and still does so frustrated 😠 this needs fixing cus I can't access mobile checkout if I can't even log into the app!!! I'm pissed I have called transact emailed back and forth with a videoclip showing exactly how it loops around on the login screen and doesn't allow u to log in and they have yet to acknowledge there is even a problem.

3. Once I'd begun working again, I began using the Transact Prepaid Card to pay my bills! Oh they offer direct deposit too! Having the app is even better too! It saves the hassle of calling customer service about an issue.

4. Also the app is invasive, it wants full access to your phone, I dont trust, delete, bye bye, thank god for BBThereAppIsGoodNoBugs.if there was a zero I would rate it zero.. If you want to use this horrible prepaid service then you must be a person that loves to just give away money.

5. I sent a screen RECORDING of the issue (that dozens of people are having, since October at least.) If you're having the same can't login issue, search Google for "711 transact apk" download the 4.10.10 version.

6. Easy navigation and I now downloading it into my new phoneHonestly NetSpend is one of the greediest prepaids people if you want a good card use Amex Bluebird no monthly fee or atm fee and guess what, allows you to do mobil check depoist for free.

7. will NOT work any longer! I open it up click on Login, when I get to the login page it instantly pops back to the opening page!! I can't do ANYTHING!! NOT ONE SINGLE THING!!! Unless this can be fixed I can not give this App.

8. I've been using these cards for the past seven years when I stumbled upon them one day on a quick trip to a 7-11 store! Out of curiosity, I purchased one $2.95 card.

9. App will not stay on the login screen, it loops back to the first page asking if you're a new user.

10. I feel I should be able to transfer as much of MY money as I want to through out the month.

11. anything other than a 0 star rating!Not allowing me to log in on new phone just loops back around to sign in page.

1. Fix Transact Prepaid Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Transact Prepaid: Restarting the app will resolve most errors.
2. Update the Transact Prepaid App. Here is how:
   1. On Android goto PlayStore » Search for "Transact Prepaid" » Open Transact Prepaid » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Transact Prepaid » click "UPDATE".
3. Clear Transact Prepaid app cache: Clearing cached data will force your app to retrieve the latest data directly from Transact Prepaid servers.
   1. On Android, goto Settings » Apps » Select "Transact Prepaid" » click Storage » click "Clear Cache".
4. Check Transact Prepaid app permissions. If any of these permissions required to use your device's features are disenabled, Transact Prepaid might not work.
5. Uninstall and reinstall Transact Prepaid. If nothing else has worked, completely uninstall Transact Prepaid then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Transact Prepaid not working

2. Fix Transact Prepaid Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Transact Prepaid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Transact Prepaid not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Transact Prepaid may not be able to connect to the Internet when running in the background.