Contact Your Premier Bank Customer Service

Why should I report an Issue with Your Premier Bank Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Premier Bank, a Premier Financial Corp Subsidiary to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. securely from your device. greater control of your finances by giving you goals-based savings tools, and spending analytics.

1. They really need to fix the bugs or get rid of it.Complete waste of time! The app doesn't remember logins (like it's supposed to), doesn't accept biometrics (like it's supposed to), won't send notifications (like it's supposed to), won't allow 2 people with a joint account to stay logged in on 2 separate devices without having to go through verification every time.

2. When HS/FFB/Premier became one, I wish a version of Home Savings mobile banking had been kept rather than this mess of an app.Personally I love being able to see my account online via my phone so app gets a huge plus just from that then when the app works the layout I very clean and easy to use.

3. I've had the same issue on multiple devices as well, so it's obviously not my device causing the issues.Never saves quick set-up, constantly having to log all the way in and requires a security code sent to my husband, then it asks for a phone number to enroll, so I put my number in...everytime...and it does nothing.

4. Makes you recieve a verification text and re enroll a phone number to online banking almost every time also.

5. I'm thinking it might be time to start keeping my money in another bank.This app is easy to use WHEN it works.

6. From transfers between accounts to mobile check deposits to searching for specific transactions, it was incredibly easy for every user.

7. Just an awful app...makes me want to consider finding a new bank with a more user-friendly app.App has been terrible for about a year.

8. It won't store your user name or password so you have to renter it each time you log in.

9. As a Home Savings customer, I was used to their clean, concise account display and the functionality of their app.

10. Times out after a short time so you have to keep logging back in.

11. Don't bother setting up quick access or any other option it offers.

1. Fix Your Premier Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Your Premier Bank: Restarting the app will resolve most errors.
2. Update the Your Premier Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Your Premier Bank" » Open Your Premier Bank Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Your Premier Bank » click "UPDATE".
3. Clear Your Premier Bank Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Your Premier Bank servers.
   1. On Android, goto Settings » Apps » Select "Your Premier Bank Mobile" » click Storage » click "Clear Cache".
4. Check Your Premier Bank app permissions. If any of these permissions required to use your device's features are disenabled, Your Premier Bank might not work.
5. Uninstall and reinstall Your Premier Bank. If nothing else has worked, completely uninstall Your Premier Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Your Premier Bank not working

2. Fix Your Premier Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Your Premier Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Your Premier Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Your Premier Bank may not be able to connect to the Internet when running in the background.