Contact UKG Work Customer Service

Why should I report an Issue with UKG Workforce Central?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kronos Incorporated to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Built to help simplify your work needs, the Workforce Central mobile app (formerly known as Kronos Mobile) provides employees and managers quick, secure access to Workforce Central.

2. The Workforce Central mobile app also works offline, so don’t worry if you’re not able to connect to data.

3. Your punches will be stored and the next time you’re connected, the punches will be sent off to Workforce Central.

4. Note: Your organization must have UKG Workforce Central configured and mobile enabled.

5. Managers can take care of exceptions as they come up, ensure staffing and schedules are good to go, take action on time off requests, and other and other key needs.

6. Employees can punch in/out for work, check their schedules, time off, benefits, and pay.

7. Please reach out to your Workforce Central administrator if you’re having trouble with access.

1. This problem prevents me from viewing my schedule and time card and also from making requests off.Constantly having to update my password may have finally broke my phone.

2. It only got two stars because when it does work, it is a great help when I want to see my schedule and timecard.Lacks features, and rarely runs properly.

3. I hate having to sign in every time I want to check my schedule or time, so an option for a biometric sensor would be awesome.

4. I just want to check my work schedule, it shouldn't be this hard.WHEN it works, it is actually almost a good app.

5. You should be able to see your accrued time when you go to put in a time off request.use it for work....it always seems to disconnect and doesnt give me the option to hotkey.

6. I use this application as many do to view my work schedule remotely, and swap shifts with colleagues.

7. As an employee who uses UKG consistently to check my schedule and time card this is extremely frustrating!!The app is okay, but it could really use some updates.

8. better suited to find something different.This app has its moments when it wants to work, which is why I still have it as it is the only way in which I am able to view my schedule outside of work.

9. About the only things you reliably can use it for are (1) checking your schedule (usually), (2) ensuring your clock-in/clock-out is accurately recorded, and (3) requesting time off.

10. The majority of the time when I try to use this app it either loops to the login screen, or throws a server error.

11. I can do #1 and #2 and many other functions on the website, so #3 is the only one that you really need the app for.When I first downloaded the app for work, it worked fine.

1. Fix UKG Work Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart UKG Work: Restarting the app will resolve most errors.
2. Update the UKG Work App. Here is how:
   1. On Android goto PlayStore » Search for "UKG Work" » Open UKG Workforce Central » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UKG Work » click "UPDATE".
3. Clear UKG Workforce Central app cache: Clearing cached data will force your app to retrieve the latest data directly from UKG Work servers.
   1. On Android, goto Settings » Apps » Select "UKG Workforce Central" » click Storage » click "Clear Cache".
4. Check UKG Work app permissions. If any of these permissions required to use your device's features are disenabled, UKG Work might not work.
5. Uninstall and reinstall UKG Work. If nothing else has worked, completely uninstall UKG Work then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing UKG Work not working

2. Fix UKG Work Server issues & Internet Connection

1. Check network connection: An unstable Internet will make UKG Work be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to UKG Work not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, UKG Work may not be able to connect to the Internet when running in the background.