Contact UKG Ready Customer Service

Why should I report an Issue with UKG Ready?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kronos Incorporated to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Connect with us today from your device to get started. Need help with the app? • To use the UKG Ready mobile app, your organization must enable access and provide you with your 7-digit company shortname. • Your organization determines which features you can access.

2. Adjust your team’s schedule to fill gaps, work on performance reviews, handle approvals, or even uncover trends like who’s likely to leave or how your team is feeling about their work so you can make a difference for them and your business.

3. With the information you need at your fingertips, you can accomplish a variety of tasks with ease when it’s most convenient for you, helping you succeed in your work and balance your life.

4. The UKG Ready™ mobile app (formerly known as Kronos Workforce Ready) connects you anytime, anywhere to all your HR, payroll, talent, and time needs.

5. Clock in or out of a shift, check your pay, request time off, enroll in benefits, or handle any other similar tasks in moments.

6. Whether you’re on a job site, on the road, at home, or simply on the move, you can get to what you need right from your mobile device.

7. It’s all possible on the go with the Ready mobile app.

8. If you’re a manager, we’ve got you covered too.

9. Contact your manager or company administrator with any questions about logging in, what features are available to you, or connection issues.

1. Now, my " time sheet" option for me to clock in and out is completely gone! The options on this app just start/stop working for no reason.This app requires a verification code EVERY time I try to log in.

2. Android phones are now syncing appropriately to be able to login without having to get a verification code every time.

3. Might be a good idea to get someone who knows what they're doing to fix the app, not a monkey beating on a keyboard.I have to use it multiple times a day and every time I open it, I get an error message saying it timed out.

4. List goes on, I just haven't got that far into app! More later! Well it's later! 3 years I've been on and when it works, it's nice, but it still has bugs! Couple times a month I have to contact my employer to fix my time! I got no instructions on how to use this app.Can be confusing to use sometimes.

5. No matter what I do, between force stopping, clearing cache and storage data, even uninstalling and reinstalling the app, it not only freezes on the green UKG loading screen, but sometimes even causes my entire device to freeze until I am able to force close the app through the task manager.

6. This app has lots of glitches and costs myself and my office personnel time.This app is a downward spiral and does everything in it's power to actually work correctly.

7. So far I've been absolutely frustrated every time I've tried to use the new app.Used to work great.

8. I'm sure someone put a lot of time into it but in my honest opinion it is very hard to navigate compared to the previous ukg app.

9. Too strict about clock in and out time totals.

10. Still not sure I was able to send in my time.

11. A couple of months ago, it started having to have a code sent to get into it, then all of a sudden, it stopped that, and it worked without getting a code.

1. Fix UKG Ready Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart UKG Ready: Restarting the app will resolve most errors.
2. Update the UKG Ready App. Here is how:
   1. On Android goto PlayStore » Search for "UKG Ready" » Open UKG Ready » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UKG Ready » click "UPDATE".
3. Clear UKG Ready app cache: Clearing cached data will force your app to retrieve the latest data directly from UKG Ready servers.
   1. On Android, goto Settings » Apps » Select "UKG Ready" » click Storage » click "Clear Cache".
4. Check UKG Ready app permissions. If any of these permissions required to use your device's features are disenabled, UKG Ready might not work.
5. Uninstall and reinstall UKG Ready. If nothing else has worked, completely uninstall UKG Ready then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing UKG Ready not working

2. Fix UKG Ready Server issues & Internet Connection

1. Check network connection: An unstable Internet will make UKG Ready be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to UKG Ready not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, UKG Ready may not be able to connect to the Internet when running in the background.