Contact Endpoint Central Customer Service

Why should I report an Issue with Endpoint Central?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ManageEngine to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. ManageEngine Endpoint Central is a unified endpoint management and security solution designed and developed to safeguard and oversee IT devices running on Windows, Linux, Mac, iPad, iOS, Android, tvOS and Chrome.

2. This app will only work in configuration with the Endpoint Central Server available in your business network.

3. It offers features such as device monitoring and maintenance, remote troubleshooting, security policy enforcement, software deployment, patch management and OS imaging and deployment. • Keep track of the agent installation progress to check whether your endpoints are connected to the server. • Manage all the endpoints situated in remote and sub offices. • ManageEngine recognized for the fourth time in the Gartner Magic Quadrant 2022 for Unified Endpoint Management Tools. • ManageEngine is honored to be recognized in the 2021 Midmarket Context: Magic Quadrant for Unified Endpoint Management (UEM) as a Notable Vendor.

1. You always take our feedback and turn it into positive changes for community! Thanks!Missing key info from the inventory menus and the remote viewer has terrible mobile controls, when you go below half the screen up becomes down and ties to make the mouse go off the screen..Very handy for keeping up with your fleet.

2. I wish there was a way to select the patches I want and just push them per machine like the browser version.Love the name change and all of the improvement to the app in recent years.

3. Could use a few more UI tweaks to display details, etc., but this is a great app for utilizing an excellent MSP service, Endpoint Central.Update: The feature is working now.

4. Able to access full system controls as needed, manage the scope and inventory.

5. Original message: I like the app but lost the ability to connect with an untrusted/self signed certificate was removed.

6. More options for sorting would be nice too.Nice one for endpoint management.

7. You guys are definitely heading in the right direction and we will continue to utilize your solutions for many years to come.

8. Lots of features and capabilities have been added!It's nice and informative.

9. I would like that login option back.Patch management is terrible through this app.

10. For me, if it would give the status of what has failed and what's needed to be rebooted, I would definitely give it 5 stars.

11. I just end up closing it and go through the mobile browser instead.

1. Fix Endpoint Central Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Endpoint Central: Restarting the app will resolve most errors.
2. Update the Endpoint Central App. Here is how:
   1. On Android goto PlayStore » Search for "Endpoint Central" » Open Endpoint Central » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Endpoint Central » click "UPDATE".
3. Clear Endpoint Central app cache: Clearing cached data will force your app to retrieve the latest data directly from Endpoint Central servers.
   1. On Android, goto Settings » Apps » Select "Endpoint Central" » click Storage » click "Clear Cache".
4. Check Endpoint Central app permissions. If any of these permissions required to use your device's features are disenabled, Endpoint Central might not work.
5. Uninstall and reinstall Endpoint Central. If nothing else has worked, completely uninstall Endpoint Central then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Endpoint Central not working

2. Fix Endpoint Central Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Endpoint Central be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Endpoint Central not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Endpoint Central may not be able to connect to the Internet when running in the background.