Published by USC Credit Union

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Why should I report an Issue with USC Credit Union Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of USC Credit Union to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

USC Credit Union Customer Insights

1. I've done that 50 times still no appI'm able to do just about everything from my mobile banking app that I'd normally do in person! It's easy to use and saves a lot of time! The mobile deposit feature is a little glitchy, but not very often.Tried logging in today, 09/14/21, however unsuccessful.

2. I uninstalled and re installed it but no luck...hope this gets fixed soonWas working fine.

3. I hope it gets fixed soon or I'll have to switch credit unions bc I need the app option.The apps was good until it updated.

4. If i had to guess, probably has to do with the fact that they created a new app forcing old one to be shut down...This app was working just fine, and I was happy with it.

5. Save your memory.This app was working great until I uninstalled it, reinstalled it on 12/24/21, and it stopped working.

6. They broke something that wasn't broken.I have also used this app for about 7-8 years or so, and can no longer access it, despite uninstalling and reinstalling the app.

7. Then it worked for a couple weeks till recently it just gives me an error on the login page of the app.

8. I loved that they used a text method safety feature of sending a log in number to my phone to log in.

9. I called in and they told to just keep uninstalling and reinstall until it works.

10. I've sent an email, and was told to uninstall and reinstall the app again.

11. Please fix.I've been using this app for 3 years with no problem, loved it.

Steps to Troubleshoot & Fix USC Credit Union Issues

1. Fix USC Credit Union Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart USC Credit Union: Restarting the app will resolve most errors.
  2. Update the USC Credit Union App. Here is how:
    1. On Android goto PlayStore » Search for "USC Credit Union" » Open USC Credit Union Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for USC Credit Union » click "UPDATE".
  3. Clear USC Credit Union Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from USC Credit Union servers.
    1. On Android, goto Settings » Apps » Select "USC Credit Union Mobile" » click Storage » click "Clear Cache".
  4. Check USC Credit Union app permissions. If any of these permissions required to use your device's features are disenabled, USC Credit Union might not work.
  5. Uninstall and reinstall USC Credit Union. If nothing else has worked, completely uninstall USC Credit Union then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing USC Credit Union not working


2. Fix USC Credit Union Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make USC Credit Union be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to USC Credit Union not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, USC Credit Union may not be able to connect to the Internet when running in the background.

Reported Issues