Published by Tempus Technologies Inc on Sep 26, 2023

Report an issue with indi.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with indi — Smart banking?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tempus Technologies Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact indi — Smart banking image 1 contact indi — Smart banking image 2

About indi — Smart banking

1. The indi prepaid debit card is issued by PNC Bank, National Association. 4. indi’s Tax Savings Goal feature is not a substitute for individual tax planning or for legal, financial, or tax advice.

2. Income taxes are not automatically withheld for most 1099 workers. indi is here to help you be better prepared come tax time. indi is a single account that lets you visualize your balance as two categories—Okay to Spend and Tax Savings.

3. Use indi to bank smarter, save for taxes, and maximize expense deductions—all in one account, right in your pocket. No signup fee. No monthly service fee. No overdraft fees.

4. Using funds designated as Tax Savings for other spending may leave too little money to pay your taxes. 5. indi cardholders can withdraw cash at any ATM.

5. Set up indi to designate a percent of each deposit to help you reach your Tax Savings Goal.

6. Whether you're self-employed, a freelancer, an independent contractor, or working a side gig, indi is designed for you. indi is an FDIC-insured account² with a debit card³ and mobile banking app built for independent workers.

7. Mastercard is a registered trademark of Mastercard International Incorporated. indi is a registered mark of numo llc, a subsidiary of The PNC Financial Services Group, Inc.

8. As you get paid, indi can designate a percent of each deposit to Tax Savings.

9. Because indi will not know everything about your finances or your personal situation, your Tax Savings Goal may be more or less than your actual tax liability.

10. Cash deposit locations are limited to PNC ATMS; and Visa® ReadyLink merchants (for Visa cardholders) or Mastercard® rePower merchants (for Mastercard cardholders); merchants may charge a fee for this service.

11. You're in the right place! indi is currently available only through select partners. indi is smart banking for independent workers.

indi Customer Insights

1. That way you can't spend from your tax savings, unless you manually transfer to the Okay to spend section.I give the 3 stars bc I signed up through the Steady App and it said that if I signed up and made a qualifying purchase with in the set time frame that they would deposit $25 into the account.

2. This includes the mobile check deposit, easier ability to transfer funds from other banks, and perhaps even external account linking through plaid.

3. This will be only useful when you will be able to use this account as your primary checking and your direct deposit comes to this account.

4. Its a good concept but they have to build a solid all feature checking account to support the tax calculations.

5. no checks, no bill pay, No free atm network like Allpoint.UPDATE: I applied using my home address not my business as recomended this time.

6. There are some apps that require using Plaid to link an account.

7. The interface isn't hard to use at all and there are lots of free ATM's.I like your card and account setup mostly.

8. Finally, I think Indi/PNC should look into having a credit card option akin to AMEX business.Have ordered replacement card twice which has never arrived.

9. Then when I email support about it all they can tell me is to monitor the acct for up to 90 days and that t&c's are subject to change and bonus/reward may be revoked or denied without explanation at any time.

10. I have appliled for five new online banking accounts/business cards since without ANY trouble! This has been a complicated and confusing process.

11. I can open a biz account at my bank without issue.

Steps to Troubleshoot & Fix indi Issues

1. Fix indi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart indi: Restarting the app will resolve most errors.
  2. Update the indi App. Here is how:
    1. On Android goto PlayStore » Search for "indi" » Open indi — Smart banking » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for indi » click "UPDATE".
  3. Clear indi — Smart banking app cache: Clearing cached data will force your app to retrieve the latest data directly from indi servers.
    1. On Android, goto Settings » Apps » Select "indi — Smart banking" » click Storage » click "Clear Cache".
  4. Check indi app permissions. If any of these permissions required to use your device's features are disenabled, indi might not work.
  5. Uninstall and reinstall indi. If nothing else has worked, completely uninstall indi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing indi not working


2. Fix indi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make indi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to indi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, indi may not be able to connect to the Internet when running in the background.

Reported Issues