Contact Town & Country Customer Service

Why should I report an Issue with Town & Country Mobile Banking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TOWN & COUNTRY BANK to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The only trouble I keep having is using the mobile check cash feature, it won't let me take a picture of the check or anything it's quite frustratingI have not been able to deposit a check with my app for a month.

2. All the prompts were clear, and as I am not a real whizz at this sort of thing it was a lifrsaver!!😊My old bank app would show my check pending and i would have it when i first wake up.

3. I get messages saying they can't see the corners or the back of the check is a different size than the front!! But I've held it the same way every time... My hands to my elbows are only so long...Whatever was done to the app a couple months ago has made it impossible to use on our new androids.

4. When it works it's awesome and 5 star, but it's been pretty frustrating here lately.I've been banking with Town and Country Bank for over a year now.

5. The perimeter box that automatically locates the check is way off center causing major capturing issues (in both auto capture, and manual).

6. Not the mobile check deposit, which is largely why I have the app in the first place.

7. Very disappointing, the app convenience was part of why I stayed with this bank.Most things work as a banking app should.

8. I will be leaving your bank soon because of this PpVery helpful as I needed to do some imported business after the bank was closed.

9. This is an issue.I've been using this app for years, but all of a sudden it now freezes when I try to login.

10. Keep up the good work!I really don't like how hard it is to do anything on this app, seems like it could be alot more simple and could have a feature where you can see all the transactions you make.

11. I've contacted the bank personally when I ve had to drive now out of my way to deposit my paycheck.

1. Fix Town & Country Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Town & Country: Restarting the app will resolve most errors.
2. Update the Town & Country App. Here is how:
   1. On Android goto PlayStore » Search for "Town & Country" » Open Town & Country Mobile Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Town & Country » click "UPDATE".
3. Clear Town & Country Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Town & Country servers.
   1. On Android, goto Settings » Apps » Select "Town & Country Mobile Banking" » click Storage » click "Clear Cache".
4. Check Town & Country app permissions. If any of these permissions required to use your device's features are disenabled, Town & Country might not work.
5. Uninstall and reinstall Town & Country. If nothing else has worked, completely uninstall Town & Country then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Town & Country not working

2. Fix Town & Country Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Town & Country be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Town & Country not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Town & Country may not be able to connect to the Internet when running in the background.