Contact Health2Sync Customer Service

Why should I report an Issue with Health2Sync - Diabetes Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of H2 Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I'm going to invest in a blood glucose reader, blood pressure cuff, and scale that connect via Bluetooth so I can better keep track of my data and utilize this app to the fullest.Claims to connect with Fit and Fitbit, but data does not reliably transfer.

2. of cauliflower contains 28 calories and 4g carbs, but if I pick 4 units ( which should equal 4 oz) the diary still reflects 1 oz totals making it difficult to equate diet to blood glucose without manual calculation.App is super simple and connects to my blood tester to sync easily.

3. Also wish there were more options under mood choices as well as easier to delete miss entered food choices... If those were fixed I would give a five star!I'm really liking this app for tracking my blood sugar, blood pressure and weight.

4. Other paid options available (I have not had to use them yet) Update: I switched phones, forgetting to manually back up data, but Health2Sync automatically saved my data - Yeah!Very nice app and way better logs than the one that comes with meter.

5. Health2Sync provides a single app for tracking BP/HR/Glucose/Weight which is great, but 'd like to see O2 and Temp tracking added as additional data points, especially in these COVID-19 times.

6. Diary screen used to be simple and show more data, now confusing and has big icons that add no value and waste space.

7. However I wish it had ability to turn off blood pressure and weight as I am only monitoring blood sugars.

8. And if it continously synced for blood readings that would be nice also, instead of having to tell it to sync.

9. It also syncs with Google Health and FitBit as well as a variety of tools to automatically import your data.

10. Not recommended.User friendly, and being able to keep the stats I need to keep in one place is great.

11. I love the two different viewing options and being able to set up ranges that color code when you're over or under your goal.

1. Fix Health2Sync Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Health2Sync: Restarting the app will resolve most errors.
2. Update the Health2Sync App. Here is how:
   1. On Android goto PlayStore » Search for "Health2Sync" » Open Health2Sync - Diabetes Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Health2Sync » click "UPDATE".
3. Clear Health2Sync - Diabetes Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Health2Sync servers.
   1. On Android, goto Settings » Apps » Select "Health2Sync - Diabetes Tracker" » click Storage » click "Clear Cache".
4. Check Health2Sync app permissions. If any of these permissions required to use your device's features are disenabled, Health2Sync might not work.
5. Uninstall and reinstall Health2Sync. If nothing else has worked, completely uninstall Health2Sync then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Health2Sync not working

2. Fix Health2Sync Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Health2Sync be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Health2Sync not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Health2Sync may not be able to connect to the Internet when running in the background.