contact CONTOUR DIABETES app (US)

Contact CONTOUR DIABETES app (US)

Published by Ascensia Diabetes Care
Updated: Oct 20, 2022



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Why should I report an Issue with CONTOUR DIABETES app (US)?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ascensia Diabetes Care to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



CONTOUR DIABETES app (US) Features and Description

The easy-to-use CONTOUR™DIABETES app is designed for adults of all ages with diabetes.(1) Since 2016, there have been over 1.2 million downloads.(2) Start your download and enjoy your journey. People using the system say they:(1,3) • better understood their diabetes • significantly decreased HbA1c values • didn't find it to be a hassle that compromised their quality of life The CONTOUR™DIABETES app syncs with a CONTOUR™ connected meter for seamless blood glucose monitoring. This easy-to-use app can give you a better understanding of how your daily activities affect your blood glucose results to help you manage your diabetes. In addition to using the CONTOUR™DIABETES app, always consult with your Health Care Professional before making any changes to your diet, exercise or treatment regimen. The CONTOUR™DIABETES app presents your blood glucose results in a simple and easy-to-review way that’s personalized to you. Download the CONTOUR™DIABETES app today and start receiving meaningful information on your progress, with some of the latest features... • My Patterns – can notify you of trends in your blood glucose readings, by presenting you with potential causes and guidance on how you may improve • Test Reminder Plans – let you optimize your testing regime to give you results that are more insightful • Record – allows you to record events such as diet, activities and medication, and also add photos, notes or voice memos to help put your results in context • View – if you use insulin and/or log your carbs, you can now see your insulin doses, carb intakes and blood glucose results in one simple view • Share – give your healthcare professional greater insight with the easy-to-read diary report – send this report in advance or take it with you on the day of your appointment • Apple Health™ - is now integrated with the CONTOUR™DIABETES app Learn more about the CONTOUR™DIABETES app and CONTOUR™ connected meters at: www.diabetes.ascensia.com compatibility.contourone.com Note: Screenshots are for illustration purposes. Availability of blood glucose meter model based on country of purchase. Units of measurement in the app will match that of your synced meter. For more information, please refer to the user guide for your CONTOUR™ connected meter. © 2021 Ascensia Diabetes Care Holdings AG. All rights reserved. Manufacturer Ascensia Diabetes Care Holdings AG 5 Wood Hollow Rd. Parsippany, NJ 07054 www.contourone.com Ascensia, the Ascensia Diabetes Care logo and Contour are trademarks and/or registered trademarks of Ascensia Diabetes Care Holdings AG. 1. Fisher W et al. User Experience with a New Smartphone Application for Blood Glucose Monitoring (BGM) in an Information-Motivation-Behavioral Skills (IMB) Model Study. Poster presented at the 12th International Conference on Advanced Technologies & Treatments For Diabetes (ATTD); February 20-23, 2019; Berlin, Germany. 2. Data on file. Ascensia Diabetes Care. DCAM-147-5682. 3. Fernandez-Garcia D et al. The ICONE Study: A multicenter evaluation of the impact of CONTOUR™NEXT ONE and CONTOUR™DIABETES app on Self-Management and Adherence in Insulin-Treated Patients with Diabetes. ePoster presented at European Endocrinology Society Congress (ECE), 5-9 September 2020.

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